Client Support Specialist

2 weeks ago


Magnolia, Texas, United States Bradbury Brothers Full time
Position Overview:

Bradbury Brothers is seeking a dynamic Customer Service Representative to enhance our customer support experience.

Essential Qualifications:
  • Minimum of one year of experience or training in customer service
  • Familiarity with the industry is beneficial but not mandatory
  • High School Diploma or equivalent
  • Strong attention to detail and organizational skills
  • Proficient in computer applications

Key Responsibilities:
  • Handle incoming calls and direct them to the relevant team members
  • Become proficient in using Service Titan software
  • Schedule service appointments to ensure technicians meet with 3-4 customers daily
  • Arrange sales meetings to keep comfort advisors engaged with 2-3 customers each day
  • Conduct outbound calls to both club and non-club customers to optimize scheduling
  • Maintain a conversion ratio of 85% or higher
  • Promote club membership during interactions
  • Utilize the ACT (acknowledge, concern, task) method when addressing customer issues and inform the appropriate team leader
  • Assist dispatchers with rescheduling and un-scheduling as necessary
  • Confirm appointments via text and phone calls
  • Verify the following week's scheduled appointments
  • Provide backup training for dispatch operations

Work Environment:

Position based in a supportive and engaging workplace.

  • Magnolia, Texas, United States Bradbury Brothers Full time

    Company Overview: Bradbury Brothers is dedicated to providing exceptional service to our valued clients. We are currently seeking a dynamic Customer Service Representative to enhance our customer experience. Essential Qualifications: Minimum of one year experience or training in customer serviceFamiliarity with the industry is beneficial but not...


  • Magnolia, Texas, United States Huntsman Corp Full time

    Client Relations Specialist IIOverview: The Client Relations Specialist II position is integral to our operations, focusing on delivering exceptional service to our valued clients. This role is situated within a dynamic and collaborative team environment, where the primary responsibility is to oversee daily interactions and orders for intricate,...


  • Magnolia, Texas, United States YMCA of Houston Full time

    Position Overview: The YMCA of Houston is seeking a dedicated individual to join our team as a Customer Engagement Specialist. This role is pivotal in delivering exceptional service and information to both current and prospective members through effective communication.Key Responsibilities:Deliver outstanding customer service by addressing inquiries and...


  • Magnolia, Texas, United States Bradbury Brothers Full time

    Company Overview:Bradbury Brothers is seeking a dynamic Customer Service Representative to enhance our customer support experience.Essential Qualifications:Minimum of one year of experience or training in customer serviceFamiliarity with the industry is beneficial but not mandatoryHigh School Diploma or equivalentStrong attention to detail and organizational...


  • Magnolia, Texas, United States AccentCare, Inc. Full time

    Job SummaryWe are seeking a compassionate and dedicated Caregiver to join our team at AccentCare, Inc. as a Personal Support Specialist. As a Caregiver, you will play a vital role in providing non-medical support and care to our clients, enabling them to maintain their independence and quality of life in the comfort of their own homes.Key...


  • Magnolia, Texas, United States Fidelity Investments Full time

    About the Role:Fidelity Investments is seeking a skilled Financial Representative to join our team. As a subject matter specialist in compliance and front lobby transactions, you will partner with our clients to provide rewarding interactions and contribute to branch success.Key Responsibilities:Identify opportunities to enhance client relationships and...


  • Magnolia, Texas, United States The Bolton Law Firm P.C Full time

    Position OverviewWe are seeking a dedicated Bilingual Legal Intake Specialist who embodies intelligence, diligence, adaptability, and empathy. This role is ideal for individuals eager to build a career in legal intake. Compensation and BenefitsWe offer competitive salaries along with a robust bonus structure and comprehensive benefits. If you are looking to...


  • Magnolia, Texas, United States Randall Rubeis- Farmers Insurance Agency Full time

    Position OverviewTake the next step in your professional journey. Randall Rubeis - Farmers Insurance Agency is seeking a dedicated and enthusiastic individual to fill the role of a Full-Time Client Service Representative. This position is ideal for those who excel in providing outstanding customer support and thrive in a proactive setting while fostering...


  • Magnolia, Texas, United States Randall Rubeis- Farmers Insurance Agency Full time

    Position OverviewTake the next step in your professional journey. Randall Rubeis - Farmers Insurance Agency is seeking a dedicated and enthusiastic individual to fill the role of a Full-Time Client Service Representative. This position is ideal for those who excel in providing outstanding customer support and thrive in a proactive atmosphere while...


  • Magnolia, Texas, United States Randall Rubeis- Farmers Insurance Agency Full time

    Job OverviewElevate your career in the insurance sector at Randall Rubeis - Farmers Insurance Agency. We are seeking a dedicated and enthusiastic individual to fill the role of a Full-Time Client Service Representative. This position is ideal for those who are passionate about providing exceptional customer service and thrive in a proactive environment where...


  • Magnolia, Texas, United States MP2 Energy LLC, A Shell Energy North America Subsidiary Full time

    Customer Service Specialist in Retail OperationsThe Customer Service Specialist in Retail Operations will report to the Customer Experience Supervisor and is tasked with delivering outstanding customer support through effective communication with clients regarding their inquiries, concerns, and requests.Provide prompt and high-quality assistance via phone...


  • Magnolia, Texas, United States Ultimate Staffing Full time

    Position OverviewUltimate Staffing is currently seeking a Bilingual Customer Service Representative to support a dynamic organization.This role requires proficiency in both Spanish and English to effectively assist clients and address their inquiries.Key ResponsibilitiesProvide exceptional customer service to clients in both languages.Resolve customer issues...


  • Magnolia, Texas, United States Xponential Fitness LLC Full time

    Position Overview:The role of the Membership Sales Specialist is essential in supporting the General Manager with the acquisition of new memberships. This involves attracting potential members to the studio and facilitating their participation in introductory classes.Key Responsibilities:1. Drive new membership sales by engaging with prospective clients.2....


  • Magnolia, Texas, United States Randall Rubeis- Farmers Insurance Agency Full time

    Job DescriptionAt Randall Rubeis- Farmers Insurance Agency, we are seeking a dedicated and customer-oriented individual to fill the role of Client Service Representative. This position involves serving as the primary point of contact for our clients, providing exceptional service and building positive relationships.As a Client Service Representative, you...


  • Magnolia, Texas, United States David Turnage - State Farm Agent Full time

    Job OverviewAre you seeking a fulfilling career where you can make a difference?Do you have a passion for assisting clients and being rewarded for your efforts?If you are enthusiastic, driven by goals, and possess a sales-oriented mindset, we are eager to leverage your skills in this promising opportunity to advance your career.KEY RESPONSIBILITIES:Generate...


  • Magnolia, Texas, United States Aerotek Full time

    Job OverviewPosition Title: Vacuum Systems SpecialistThe Vacuum Systems Specialist plays a crucial role in the configuration, installation, oversight, and upkeep of various vacuum pumps and leak detection systems associated with cryogenic containers to ensure optimal vacuum conditions. Key responsibilities encompass the establishment of vacuum pumps, their...


  • Magnolia, Texas, United States K. Hovnanian Companies Full time

    Position OverviewK. Hovnanian has a rich legacy of 60 years in the home construction and community development sector. We are committed to creating spaces where families can thrive and memories are made.Role ResponsibilitiesThe Customer Engagement Specialist will play a pivotal role in welcoming potential homebuyers to our community. Key responsibilities...


  • Magnolia, Texas, United States Hunt-Guillot & Associates Full time

    Position Overview & Responsibilities: The Project Cost Management Specialist is a remote role collaborating with an oil and gas manufacturer. This position will necessitate occasional site visits to the operational facility. Project Cost Management Specialist DutiesDevelop and oversee project timelines in conjunction with Project Managers.Coordinate with...


  • Magnolia, Texas, United States Xponential Fitness LLC Full time

    Position Overview:The role of the Membership Sales Specialist is to support the General Manager in driving new membership acquisitions by attracting potential members to the studio and scheduling them for introductory classes.Key Responsibilities:1. Facilitate new member enrollment by effectively communicating the benefits of our fitness programs.2. Assist...


  • Magnolia, Texas, United States Ladgov Full time

    Position Overview:As a Security Operations Specialist, you will be responsible for overseeing the safety and security of designated assets and personnel. Your primary duties will include:Key Responsibilities:1. Vigilantly monitor the premises to ensure the protection of all site assets.2. Implement necessary security measures to uphold the integrity of...