Bilingual Client Intake Coordinator

2 weeks ago


Magnolia, Texas, United States The Bolton Law Firm P.C Full time
Position Overview

We are seeking a dedicated Bilingual Legal Intake Specialist who embodies intelligence, diligence, adaptability, and empathy. This role is ideal for individuals eager to build a career in legal intake.

Compensation and Benefits
We offer competitive salaries along with a robust bonus structure and comprehensive benefits.

If you are looking to enter the legal field without prior experience, we welcome your application.

Career Advancement
Successful intake professionals in this position will have the opportunity for extensive training and potential advancement into paralegal, client relations, or administrative roles within our firm. Many of our non-attorney staff members began their careers in this capacity.

Work Environment
This is a fast-paced role that requires full engagement; it is not suitable for multitasking with personal activities during work hours. Our intake specialists are resourceful and often assist our legal production team during quieter moments.

Firm Commitment
As a rapidly expanding firm, we are dedicated to delivering exceptional service to our clients. We seek individuals who are committed to their careers and ready to support us in our mission.

Our work involves assisting individuals in crisis, leading to emotionally charged yet rewarding days.

Key Responsibilities
  • Work hours from 9:30 AM to 6:30 PM
  • Assess incoming client inquiries and phone calls, ensuring that each individual feels acknowledged and understood
  • Schedule consultations for potential clients with our attorneys to enhance our caseload and maintain accurate meeting schedules
  • Manage documentation and perform data entry within our case management system to facilitate the onboarding of new clients and the maintenance of existing client files
  • Assist with various office tasks, including managing spreadsheets, composing emails, faxing, copying, and transcribing notes to ensure smooth operations
  • Collaborate with the marketing team on outbound sales strategies and partnerships with other law firms to attract new cases

Qualifications
  • Bilingual proficiency in Spanish is required
  • A high school diploma or equivalent is necessary; a Bachelor's degree is preferred
  • Exceptional verbal and written communication skills, with a focus on empathy
  • Proficient computer and data entry skills
  • Experience with CRM and case management software is advantageous


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