Strategic Account Executive

2 days ago

Minneapolis, Minnesota, United States UnitedHealth Group Full time
About the Role

As a Strategic Account Executive - Payer Market, you will be the executive point of contact for key strategic Payer clients. Your primary responsibility will be to develop and execute strategic plans to achieve above-market growth and profitability in delivering Payer solutions to our customers.

Key Responsibilities
  • Develop and execute strategic plans to achieve above-market growth and profitability in delivering Payer solutions to our customers.
  • Build, nurture, and grow intimate, consultative relationships with key Payer clients to understand their strategy and business needs.
  • Lead team members across the matrix to develop approaches that increase the value we provide and increase the impact Optum has on the client's business.
  • Drive and deliver a value story consistent with the client strategy, presenting value of Optum solutions to various levels within the client, including executives, decision makers, and key influencers.
  • Negotiate renewals, contractual agreements, statements of work, and performance guarantees.
  • Ensure service and delivery commitments to clients are met, coordinating and influencing service delivery and effective operational interface between clients and Optum teams related to Payer solutions.
  • Work with Optum teams to drive resolution to performance opportunities and issues.
  • Develop and present reporting of savings achievements, opportunities, and service level agreements.
  • Collaborate with Growth/Sales teams for entry of timely updates to CRM System (SF.com), including but not limited to client planning, opportunity management, contact management, current solution footprint, etc.
Requirements
  • 10+ years of progressive experience and leadership roles in the Health Care or Financial industries with a proven record of leading growth programs and delivering measurable results.
  • 5+ years in managed services, client management, or advisory services.
  • Experience in driving deep, productive relationships with C-Suite and senior client executives and Board of Directors (external).
  • History of leading, influencing, and managing indirect, matrixed teams with successful people and team leadership experience - motivating, mentoring, and developing talent.
  • Track record of success driving client success across highly complex and matrixed organizations.
  • Demonstrated success building and evolving relationships with C-suite and matrixed stakeholders (internal).
  • Demonstrated track record of active collaboration, engagement, oversight, and strategy development of key growth opportunities.
  • Proven solid strategic planning, analytics, and problem-solving skills.
  • Proven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problems.
  • Proven excellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partners.
Preferred Qualifications
  • Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets).
  • Experience working across UHG, Optum, and/or UHC lines of businesses.
  • Direct experience working with product and technology teams.
  • P&L experience.
  • Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Proven application of change management methodologies.
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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