Medical Office Coordinator

5 days ago


Papillion, Nebraska, United States Restore Joint Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Front Office Assistant to join our team at Restore Joint Health. As a Medical Front Office Assistant, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Manage office phone systems, including taking and returning patient calls, scheduling patient appointments, and maintaining communication to confirm future appointments
  • Communicate with marketing liaison in regards to new patient appointments
  • Assist new patients with initial paperwork
  • Collect co-pays/payments from patients
  • Accurately update and maintain patients' health records
  • Perform data entry tasks to document patient records within facility EHR and maintaining patient files
  • Process insurance benefits verification and necessary preauthorizations for treatment
  • Communicate with the billing department in regards to processing claims, patient statements, etc
  • Scanning all documents into EHR
  • Support office with administrative and secretarial tasks
  • Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
  • Understand and maintain HIPAA regulations
  • Providing compassionate patient support and care, attention and assistance during office visit
Requirements
  • Profession, courteous, energetic, empathetic Personality
  • 2+ years Medical office experience with Insurance knowledge
  • Past role as medical billing associate helpful, but not required
  • Strong interpersonal, time management, multitasking and organizational skills
  • Familiarity with medical and insurance regulations
  • Excellent attention to detail
  • Patient-oriented communication skills
  • Excellent verbal and written communication skills
  • Efficient problem solver
  • Strong knowledge of medical language and health insurance plans
  • A high school diploma or GED
Benefits
  • 4 day work week / 3 day weekend
  • 401K option
  • Monthly stipend for Health Insurance
  • 2 weeks PTO
  • Quarterly performance bonus based on office stats


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