Medical Front Office Specialist
2 weeks ago
NextCare is a leading provider of high-access healthcare services, offering urgent care, occupational health, virtual health, and primary care services to patients across the country. With over 170 urgent care clinic locations in 12 states, we strive to deliver exceptional, affordable care to our patients.
Our Core ValuesWe are committed to upholding the highest standards of quality and service, guided by our core values of caring, growth, integrity, results, and teamwork. These values form the foundation of our relationships with patients, customers, investors, partners, and employees.
Job SummaryWe are seeking an energetic and enthusiastic Patient Service Specialist (Medical Front Office Receptionist) to join our team in Papillion, NE. As the first point of contact for patients, you will be responsible for providing exceptional customer service, processing patients for discharge, and ensuring the smooth operation of the front reception area.
Responsibilities- Provide quality customer service to patients and families
- Process patients for discharge, including preparing charges and collecting payment
- Monitor patient flow and ensure the clinic is running smoothly
- Support the organization with critical thinking and problem-solving skills
We are looking for a candidate with a minimum of a High School Diploma or equivalent, typing and computer proficiency in Windows-based software, and the ability to multi-task and prioritize in a fast-paced environment. Prior experience working in registration or front office in a physician's office, hospital emergency department, and/or urgent care setting is a plus.
BenefitsNextCare offers a comprehensive benefits package, including medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.
NextCare Urgent Care is an Equal Opportunity Employer.
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