Patient Care Coordinator

3 weeks ago


Papillion, Nebraska, United States Nebraska Cancer Specialists Full time

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Nebraska Cancer Specialists. As a key member of our Information Center, you will play a vital role in delivering exceptional patient care and support.

Responsibilities:
  • Answer multi-line phones in a prompt and courteous manner, providing a warm and welcoming experience for patients and families.
  • Schedule appointments, scans, and treatments in our electronic scheduling system, ensuring seamless coordination and communication with our healthcare team.
  • Take and deliver complete and accurate messages, maintaining confidentiality and adhering to HIPAA standards.
  • Communicate effectively with patients, families, and healthcare providers, fostering a culture of respect, compassion, and excellence.
  • Establish and maintain cooperative working relationships with colleagues, healthcare providers, and hospital personnel to ensure high-quality patient care.
Requirements:
  • High school diploma or equivalent required.
  • Courteous and clear communication skills, with a focus on providing exceptional customer service.
  • Preference given to candidates with call center experience, customer service experience, or experience in a busy medical practice.
  • Skilled in typing and use of computer, with proficiency in Microsoft Office products.
  • Ability to pay close attention to detail, multitask in a fast-paced environment, and maintain a neat and professional appearance.

We offer a competitive benefits package, including affordable health, dental, and vision insurance, long-term and short-term disability, life insurance, 401K, flex spending, and an Employee Assistance Program. If you are a friendly, efficient, and detail-oriented individual with excellent keyboarding skills, we encourage you to apply.


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