Medical Front Office Specialist

1 week ago


Papillion, Nebraska, United States NextCare Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Service Specialist (Medical Front Office Receptionist) to join our team at NextCare Urgent Care in Papillon, NE. As the first point of contact for patients, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for all visitors.

Key Responsibilities
  • Provide quality customer service to patients and families, addressing their needs and concerns in a timely and professional manner.
  • Manage patient flow, ensuring that patients are seen in a timely and efficient manner.
  • Process patients for discharge, including preparing charges, collecting payment, and obtaining necessary signatures.
  • Maintain accurate and up-to-date records, including patient information and billing details.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
Requirements
  • High school diploma or equivalent required.
  • Typing and computer proficiency in Windows-based software.
  • Ability to multi-task, prioritize, and think critically in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and maintain confidentiality.
What We Offer

NextCare Urgent Care offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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