Retail Operations Cashier

2 weeks ago

Shakopee, Minnesota, United States Scott Carver Dakota CAP Full time
Job Overview

POSITION SUMMARY
The Retail Operations Cashier plays a crucial role in managing daily cash transactions for the thrift store, ensuring accurate financial records and a smooth customer experience. This position also involves overseeing the quality of merchandise and engaging with both customers and volunteers effectively.


KEY RESPONSIBILITIES:

Store Opening Duties:
  • Prepare the cash register for daily sales, unlock facilities, and set up for volunteer activities.
  • Ensure an organized checkout process for all sales transactions.
  • Record the closing balance, reconcile daily sales, and manage cash changes, adhering to closing protocols.
  • Supervise the quality control of merchandise, which includes sorting, tagging, and displaying items for sale.
  • Maintain positive relationships with volunteers and provide guidance as needed.
  • Act as a representative of the organization in addressing customer inquiries, complaints, and special requests, including assisting donors with tax documentation.
  • Perform additional tasks as assigned by the Supervisor.

QUALIFICATIONS:
Education and Experience Requirements:
High school diploma or GED, or current enrollment in a high school program. Experience in retail or customer service is preferred.

KNOWLEDGE AND SKILLS:
  • Understanding of customer service principles and practices.
  • Familiarity with financial record-keeping and bookkeeping methods.
  • Proficiency in standard office procedures and equipment operation.
  • Knowledge of record-keeping practices and basic computer applications.
  • Effective communication techniques for interacting with coworkers and the public.
  • Proficient in business English, including spelling, grammar, and punctuation.

SKILLS REQUIRED:
  • Ability to perform accurate arithmetic calculations.
  • Capability to follow both oral and written instructions.
  • Proficient in using business software and computer hardware.
  • Effective oral and written communication skills.
  • Ability to work independently in standard work situations.
  • Contribute positively to team goals and objectives.

LICENSE AND CERTIFICATION:
A valid driver's license may be necessary.

WORKING CONDITIONS:
The role is performed in a retail environment, including office settings and outdoor areas.

Physical demands include lifting items over 20 pounds and frequent movement throughout the workday.


COMMITMENT TO DIVERSITY:

The Scott Carver Dakota CAP Agency is dedicated to fostering a diverse workforce and does not discriminate based on sex, race, religion, color, creed, national origin, marital status, age, sexual orientation, disability, or public assistance status.

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