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Front Desk Coordinator

2 months ago

Ashland, Ohio, United States North American Dental Group Full time

{"h1": "Front Desk Coordinator Role Overview", "p": "At North American Dental Group, we're committed to delivering exceptional patient care and creating a positive experience for every visitor. As a Front Desk Coordinator, you'll play a vital role in ensuring our patients feel welcome and supported throughout their journey with us.", "ul": [{"li": "Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner"}, {"li": "Manage patient schedules, verify insurance coverage, and prepare end-of-day reports to maintain accurate records"}, {"li": "Maintain a clean and organized front desk area, ensuring a safe and comfortable environment for patients and staff"}, {"li": "Collaborate with dental team members to ensure seamless communication and efficient patient flow"}], "h2": "Responsibilities", "p": "As a Front Desk Coordinator, you'll be responsible for a variety of tasks, including:", "ul": [{"li": "Greeting patients, answering phone calls, and responding to emails in a professional and courteous manner"}, {"li": "Managing patient paperwork, including insurance verification and billing"}, {"li": "Maintaining accurate records and reports, including patient schedules and treatment plans"}, {"li": "Providing administrative support to the dental team, including data entry and filing"}], "h2": "Qualifications", "p": "To be successful in this role, you'll need:", "ul": [{"li": "A high school diploma or equivalent (Associate's degree preferred)"}, {"li": "1-5 years of customer service, insurance, or dental experience preferred"}, {"li": "Knowledge of dental software and Microsoft Office programs, with the ability to learn new programs as needed"}], "h2": "What We Offer", "p": "As a Front Desk Coordinator with North American Dental Group, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and continuing education. We're an equal opportunity employer and welcome applications from qualified candidates who share our commitment to exceptional patient care and customer service."}