Front Desk Coordinator

1 week ago


Ashland, Ohio, United States North American Dental Group Full time
Transforming the Dental Experience

We are seeking a highly skilled and compassionate Front Desk Coordinator to join our team at North American Dental Group. As a key member of our front office team, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.

Responsibilities:
  • Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage patient schedules, verify insurance coverage, and prepare end-of-day reports with accuracy and attention to detail.
  • Perform various administrative tasks, including sorting mail, scanning documents, and photocopying, while maintaining a high level of organization and efficiency.
  • Communicate effectively with patients, explaining procedures and services, and presenting financial policies and arrangements in a clear and concise manner.
  • Track appointments, ensuring that patients are scheduled and notified of any changes or cancellations.
Qualifications:
  • High School Diploma or equivalent (Associates degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed
What We Offer:
  • Competitive paid time off for full-time and part-time team members
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting and dynamic work environment that fosters individuality and teamwork

We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to delivering exceptional patient care and transforming the dental experience.



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