Ski Resort Operations Supervisor

2 weeks ago


Wilmington, North Carolina, United States InsideHigherEd Full time
Position Overview:

The Mountain Operations Manager plays a crucial role in overseeing the outdoor activities at a ski resort. This position is responsible for managing snowmaking, grooming, snow removal, lift operations, and the maintenance of related equipment. The manager ensures that all policies and procedures are adhered to while delivering exceptional customer service. This role involves hands-on participation in all operational areas.

Key Responsibilities:
  • Leadership and Supervision: Directs and oversees a team of mountain operations staff, including recruitment, training, and performance management.
  • Operational Management: Coordinates and supervises snowmaking, grooming, and snow removal operations, ensuring safety and efficiency.
  • Equipment Maintenance: Manages the maintenance and repair of all outdoor fixed and mobile equipment, maintaining accurate records of repairs and upkeep.
  • Project Oversight: Oversees on-hill projects and special events, collaborating with various departments to ensure smooth operations.
  • Budget Management: Works within the assigned operating budget and monitors expenses related to mountain operations.
Qualifications:

Education and Experience: High School diploma with a minimum of 5 years of relevant experience in the ski industry, particularly in mountain operations.

Skills and Abilities:

  • Proven supervisory experience in a ski resort environment.
  • Strong mechanical aptitude and hands-on knowledge of ski lift and snowmaking operations.
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Excellent organizational and communication skills.
  • Physical capability to perform demanding tasks in various weather conditions.
Preferred Qualifications:
  • Technical certifications related to ski operations.
  • Associate's degree or higher in a relevant field.
  • Experience with high-level ski racing venue preparations.
Commitment to Diversity:

The organization is dedicated to fostering an inclusive environment and encourages applications from individuals of diverse backgrounds.

Additional Information:

Employment is contingent upon successful completion of a background check.



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