Client Support Specialist
1 month ago
We are seeking a highly skilled and motivated Client Support Specialist to join our team at Liaison International. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Troubleshoot complex technical issues via phone, email, or web conferencing software.
- Record and document customer inquiries and responses in Salesforce.
- Develop and deliver training sessions to clients via web conferencing software.
- Escalate and resolve reported issues with the Tier 2 support team and follow up with clients.
- Collaborate with the Customer Solution Management team on CAS-specific issues and projects.
- Meet deadlines, project milestones, and team meeting requirements.
- Bachelor's degree preferred.
- Strong communication and interpersonal skills.
- Flexibility to work shifts between 9AM and 8PM.
- Previous telephone and written support experience.
- Proficiency in MS Office Suite and web-based information sources.
- Ability to handle multiple priorities in a fast-paced environment.
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Client Support Associate
4 weeks ago
Watertown, Massachusetts, United States Liaison International Full timeJob SummaryWe are seeking a highly skilled and motivated Client Support Specialist to join our team at Liaison International. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTroubleshoot client issues via telephone, email, or web conferencing...
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Executive Support Specialist
1 month ago
Watertown, Massachusetts, United States Global Partners Full timeJob SummaryThe Executive Support Specialist will provide high-level administrative support to the CIO and other executives at Global Partners LP. This role requires strong organizational skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. Key ResponsibilitiesProvide administrative support to the CIO and...
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Medical Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Samaritan Health Services Full timeJob Summary:We are seeking a skilled Medical Support Specialist to join our team at Samaritan Health Services. As a Medical Support Specialist, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key Responsibilities: Assist healthcare professionals with patient care and administrative tasks Maintain accurate...
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IT Support Specialist
1 month ago
Watertown, Massachusetts, United States Persona Signs Full timeJob Title: IT Support SpecialistThis is a full-time position that requires a strong technical background and excellent problem-solving skills. The ideal candidate will have a minimum of 2 years of experience in the IT field and a strong understanding of computer systems, software, and hardware.Key Responsibilities:Provide technical assistance to end-users...
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Residential Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Vinfen Corporation Full timeJob Summary: We are seeking a dedicated and compassionate Residential Support Specialist to join our team at Vinfen Corporation. As an Awake Overnight Counselor, you will provide direct support to individuals with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement.Key Responsibilities:Provide...
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Customer Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Evident Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Evident Scientific. As a key contact for customers, you will provide exceptional support and service to ensure their total satisfaction.Key ResponsibilitiesProvide professional phone support to customers, responding to their inquiries and resolving issues in a timely...
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IT Support Specialist
1 month ago
Watertown, Massachusetts, United States HCTec Full timeJob Title: IT Support Analyst IIWe are seeking a highly skilled IT Support Analyst II to join our team at HCTec. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and excellent communication skills.Key Responsibilities:Provide technical support and assistance to clients, ensuring that their systems and software...
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Tech Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Best Buy Full timeDeliver Exceptional Customer ExperiencesAs a Delivery Driver at Best Buy, you will play a critical role in ensuring a seamless delivery process for our clients. Your responsibilities will include:Ensuring client products are safely moved into their homes, while unboxing, installing, and checking functionality.Assisting clients in completing all necessary...
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Client Manager
1 month ago
Watertown, Massachusetts, United States Buyers Edge Platform Full timeAbout the RoleWe are seeking a highly skilled Client Manager to join our team at Buyers Edge Platform. As a key member of our team, you will be responsible for managing new client accounts and working closely with clients to add additional cost savings programs.Key ResponsibilitiesEstablish and deepen relationships with clients by understanding their...
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Administrative Support Specialist
1 month ago
Watertown, Massachusetts, United States Ladgov Corporation Full timeJob SummaryLadgov Corporation is seeking an experienced Administrative Support Specialist to join our team. The ideal candidate will possess excellent organizational skills, proficiency in NRCS software, and a strong understanding of financial policies.The successful candidate will be responsible for managing the collection and assembly of cost data,...
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Senior Client Advisor
1 month ago
Watertown, Massachusetts, United States Ballentine Partners Full timeAbout Ballentine PartnersBallentine Partners is a leading independent wealth management firm headquartered in the Boston area, with additional offices in Florida and New Hampshire, and clients worldwide. Our client families rely on us to be their most trusted advisor, helping them simplify their complex financial lives and ensure the impact of their wealth...
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Insurance Placement Specialist
4 weeks ago
Watertown, Massachusetts, United States World Insurance Associates LLC Full timeJob OverviewWorld Insurance Associates LLC is a leading insurance organization dedicated to providing top-notch products and services to clients across North America.With over 2,200 employees in 260 offices, we specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital...
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Accounts Receivable Specialist
1 month ago
Watertown, Massachusetts, United States Imprivata Full timeImprivata Accounts Receivable Specialist Job DescriptionCome be a part of a dynamic team at Imprivata, where we're dedicated to improving healthcare through innovative technology. Our collaborative environment is built on a foundation of trust, respect, and open communication.We're seeking a highly skilled Accounts Receivable Specialist to join our team in...
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Retail Sales Specialist
4 weeks ago
Watertown, Massachusetts, United States SAS Retail Services Full timeSales OpportunitiesAs a Retail Sales Specialist at SAS Retail Services, you will be responsible for executing on client sales goals and increasing sales volume through promotional activity. This involves ensuring product visibility by maintaining client project standards regarding tagging, rotating, and placing POS materials for products on shelf....
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Placement Specialist
1 month ago
Watertown, Massachusetts, United States World Insurance Associates LLC Full timeJob SummaryWorld Insurance Associates LLC is a leading insurance organization offering top-notch products and services from major providers, combined with attentive service from local agents.As a Placement Specialist, you will play a crucial role in influencing and negotiating with trading partners to achieve optimal outcomes for clients and prospective...
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IT Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Persona Signs Full timeJob SummaryThis position will be tailored to the skills of the applicant. The position will be responsible for managing inquiries for IT assistance within a service ticket process. The position will provide end users with technical support with day-to-day duties and issues with computer hardware and software. Software includes MS Office applications, Windows...
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Maintenance Specialist
4 weeks ago
Watertown, Massachusetts, United States PeopleSolutions, Inc. Full timeOur client, a Premier Manufacturing Partner, is seeking a skilled Maintenance Specialist to join their team. This role will be responsible for performing electrical, pneumatic, hydraulic, and mechanical repairs and maintenance on equipment and component parts.Key Responsibilities:Installing, repairing, dismantling, and assembling plant machinery and...
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Nearby Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Wyndy LLC Full timeJob SummaryWe are seeking a reliable and compassionate Support Assistant to provide support and help in various areas to individuals near 2471. This role involves aiding with daily tasks, offering emotional support, and ensuring a safe and comfortable environment.Key ResponsibilitiesAiding with daily tasksOffering emotional supportEnsuring a safe and...
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Residential Support Specialist
1 month ago
Watertown, Massachusetts, United States Riverside Community Care Full timeWe are seeking a dedicated and compassionate Residential Counselor to join our team at Riverside Community Care. As a Residential Counselor, you will play a vital role in supporting individuals with developmental disabilities to maintain their physical and emotional health, foster relationships, and live safely in the community.Key responsibilities...
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Administrative Support Specialist
4 weeks ago
Watertown, Massachusetts, United States Catholic Health Service Full timeAbout the Role:Catholic Health Service is seeking a dedicated and compassionate Office Assistant to join our team. As a key member of our healthcare operations team, you will play a vital role in providing exceptional patient care and support services.Key Responsibilities:Assist with administrative tasks, including data entry, filing, and...