Director, Client Leadership
3 weeks ago
About Croud:
Croud is a performance-driven marketing agency that helps brands grow in a world where traditional marketing funnels no longer apply. Our unique approach combines brand and performance marketing to drive real business impact. With a global network of over 2,500 independent consultants, we deliver cutting-edge digital marketing solutions in over 120 markets and 60+ languages.
Job Summary:
We are seeking a highly skilled Director, Client Leadership to lead our client portfolio and Croud offering in New York. As a key member of our US Management team, you will be responsible for building trusted partnerships with our clients, driving business growth, and enhancing our proposition.
Key Responsibilities:
* Lead key meetings and status alongside cross-functional teams to deliver high-quality results
* Crystallize and communicate objectives and brief internal teams on how to translate them into day-to-day account management
* Identify smarter ways to work and provide impactful value to clients
* Manage client expectations alongside scope commitments and hours
* Build trusted relationships with client stakeholders and work with a cross-functional team to drive stakeholder mapping and engagement
* Lead and shape integrated media planning and campaign planning for growth or performance objectives
* Work closely with media measurement and reporting functions to ensure media performance is delivering and reporting against key KPIs
* Collaborate with cross-functional leads across S&P, Media Activation, and Analytics to drive integrated campaign and media activity, performance, optimization, and reporting
Requirements:
* Proven experience in client leadership, media planning, and cross-functional team management
* Strong understanding of media activation or media planning, SEO, influencer marketing, analytics, and industry trends
* Excellent communication and leadership skills to drive client success and business growth
* Experience establishing and overseeing team planning processes, including research, strategy, evaluations, and recommendations of media vehicles and tactics
* Experience defining high-level strategy and holistic management of the media plan development, implementation, and execution
* Experience leading strategic planning initiatives, including deck writing, budget and channel allocation, and audience development
* Experience supporting the development of strategic approaches by delivering channel ideas and providing the link to reality of historical performance and in-market opportunities
* Experience identifying key target insights based on client briefs necessary for formulating strategic recommendations and ensuring alignment into broader long-term goals
* Experience maintaining an in-depth knowledge of the client business and competitive landscape
* Experience ensuring teams adopt best-in-class tools, techniques, and systems to deliver plan recommendations aligned to client objectives and expected business outcomes
What We Offer:
* Competitive salary range: $130,000 - $150,000 per year
* 20 days vacation a year, 12 public holidays observed, 7 sick days annually, and Summer Fridays
* Comprehensive benefits package, including medical insurance, 401(k) savings plan, and employee assistance program
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and experienced professional looking to take your career to the next level, please submit your application, including your resume and cover letter, to [insert contact information].
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