Customer Service Representative

1 month ago


Miami FL USA, United States Carlos Luis - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our State Farm Agent team as a Team Member. As a Team Member, you will play a vital role in promoting State Farm's premier insurance and financial service products, providing exceptional customer experiences, and driving business growth.

Responsibilities
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Generate leads, coordinate appointments, and effectively market products and services to meet diverse customer needs.
  • Collaborate with the Agent to achieve business goals, including sales targets and customer satisfaction metrics.
Requirements
  • Excellent communication and interpersonal skills, with a genuine interest in marketing products and services that align with customer needs.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish preferred.

We offer a competitive hourly pay plus commission/bonus structure, paid time off, professional development opportunities, and abundant chances for career advancement within our agency. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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