Customer Service Representative
2 days ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our Front of House team at Rosetta Bakery. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a welcoming environment for all customers, and maintaining a clean and sanitized work area.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Ensure a clean and sanitized work area, adhering to Rosetta Bakery's internal sanitation guidelines.
- Utilize the POS system to maintain cash accuracy and process transactions efficiently.
- Work collaboratively with the Front and Back of House teams to provide support and ensure seamless service.
- Adhere to Rosetta Bakery's uniform policy and maintain a professional appearance at all times.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and stand for long periods of time.
- Basic math skills and accuracy with cash handling.
- Ability to work as part of a team and provide support to other team members.
- Availability to work a variety of shifts, including mornings, afternoons, and weekends.
- Competitive hourly rate of $11.00 per hour, plus generous tips from our customers.
- Opportunity to work in a positive and supportive team environment.
- Quarterly bonus to Front of House team members based on achieving and exceeding sales goals.
- Accrual of 40 hours of vacation time upon completion of 1 year of service.
- Meal plan available for all employees, with discounts on Rosetta Bakery treats.
Rosetta Bakery is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds. Must be legally authorized to work in the United States.
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