Executive Housekeeping Manager

3 days ago


Amarillo, Texas, United States NewcrestImage Full time
Job Summary

NewcrestImage is seeking a highly skilled and experienced Executive Housekeeper to join our team at the Embassy Suites Amarillo Downtown property. As a key member of our hotel operations team, you will be responsible for maximizing revenue opportunities and ensuring exceptional guest experiences.

Key Responsibilities
  • Optimize and maximize guest and associate experiences
  • Responsible for the overall success of the hotel, using strong leadership skills to drive revenue, maximize profits, and ensure quality
  • Effectively manage and motivate associates to ensure achievement of overall financial results, guest and associate satisfaction
  • Champion of the hotel's internal and external communications and record-keeping
Community Involvement

Ensure good standing in the community by developing and maintaining relationships with other hotels, local schools, local government, and other community and civic organizations when possible.

Quality

Guest Service: Work closely with the Front Office and Housekeeping teams to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction.

Leadership

Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition.

Work Ethic

Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company's policies and procedures.

Requirements
  • High School degree
  • Ability to communicate effectively both verbally and in writing
  • Must possess a valid driver's license
Optimum Attributes
  • Willing to take responsibility and accountability for the team
  • Well-groomed and professional in appearance
  • Willing to work on weekends and holidays if required
  • Effective communication skills


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