Proficient Pool Service Technician
2 weeks ago
National Pool Partners (NPP) is dedicated to enhancing the pool service sector and ensuring enjoyable pool ownership experiences. As we expand, we seek individuals who embody our core values:
- Optimistic attitude
- Customer-focused with a commitment to serving others and achieving results
- Initiative-driven
- Dependable and eager to advance in a dynamic environment
Joining our team means:
- Being part of a vibrant organization with a people-first ethos
- Access to medical benefits, including company-sponsored dental coverage
- Participation in a 401k plan with company contributions
- Significant opportunities for personal and professional growth
We are currently in search of a Pool Repair Technician. Below is a summary of the responsibilities associated with this role:
- Diagnose and address repair issues.
- Maintain daily logs of completed work.
- Install and repair pumps, filters, heaters, and automation systems.
- Coordinate daily schedules with repair personnel to optimize efficiency.
- Collaborate with office staff to ensure precise accounting and billing.
- Enhance processes and propose innovative solutions for growth.
- Communicate repair needs to customers and obtain necessary approvals.
- Execute all tasks with a focus on customer satisfaction and safety.
- Address customer care inquiries and concerns.
Qualifications:
- RAIL Certification is preferred.
- Strong mechanical aptitude and comprehensive knowledge of swimming pool operation systems are essential.
- Familiarity with pool plumbing and electrical systems for heaters and heat/cool pumps.
- Self-driven and capable of working effectively with minimal supervision.
- Ability to communicate respectfully and professionally with customers.
- Strong commitment to deadlines, excellent customer service skills, and effective organizational abilities.
- A minimum of 1 year of experience as a pool repair technician, a valid driver's license with three years of verifiable driving history, and a clean driving record are required.
Compensation: This is an Hourly position, with weekly pay and eligibility for overtime.
Starting compensation with RAIL Certification is $31.25 per hour based on experience.
Starting compensation without RAIL Certification is $26.45 per hour based on experience.
Benefits: We provide top-tier benefits, including complimentary employee dental insurance, paid time off, and a 401k plan.
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