Field Service Engineer

7 hours ago

Morgan Hill, California, United States Anritsu Full time
About the Role

Anritsu is seeking a highly skilled Field Service Engineer to join our team in the San Francisco Bay Area. As a Field Service Engineer, you will be responsible for performing on-site installation, repair, and calibration of test and measurement equipment and systems. You will also diagnose mechanical, hardware, software, and systems failures, using established procedures.

Key Responsibilities
  • Perform installation of single or multi-rack systems, including chambers, comprised of multiple Anritsu equipment at the customer site
  • Perform on-site upgrade, maintenance, calibration, troubleshooting, and repair of Anritsu systems
  • Responsible for scheduling frequent domestic travel with sometimes less than 24 hours' notice and occasionally for extended periods
  • Ensures that appropriate quality standards are adhered to in the performance of the position
  • Participates in ongoing efforts of process and product improvements
  • Capable of completing special assignments/projects as assigned by management
Requirements
  • Prior calibration/repair experience in the field of test and measurement equipment preferred
  • Prior work with test and measurement systems preferred
  • Strong Metrology knowledge and experience preferred
  • BS/BE degree in computer science/engineering/telecommunications preferred
  • Must be able to reach customers in the San Francisco Bay Area by car within 1-2 hours drive time
  • Prior Anritsu product/system experience preferred
  • Prior on-site work experience required
Competencies and Behavior Skills
  • Ability to work in a complex business structure
  • Logical decision making and strong organizational skills
  • Understanding and demonstrating customer-focused culture
  • Skilled at interpersonal communications as part of problem solving
  • Self-motivated and self-managed capability
  • Strong written and verbal communication skills and customer/employee relationship skills
  • Ability to work well with cross-functional teams
  • Ability to operate and progress in stressful situations

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