Regional Director of Clinical Services

3 days ago

Fremont, New Hampshire, United States RiverWoods Exeter Full time
Job Description

Overview:

RiverWoods Exeter is seeking a highly skilled Regional Director of Clinical Services to lead our clinical team and drive excellence in resident care. As a key member of our leadership team, you will be responsible for providing strategic clinical leadership and guidance to our assisted living and skilled nursing communities.

Key Responsibilities:

  • Provide clinical leadership, direction, and professional development to the RiverWoods Exeter Director and Assistant Director of Health Service Team Members (DHS & ADHS), and nursing team across all communities.
  • Support communication efforts to community Executive Directors (ED's) on high-level clinical/risk concerns.
  • Ensure effective and efficient operations, assist with allocation of resources to promote clinical quality outcomes and services.
  • Oversee nursing practice, procedures, and policy standards are met.
  • Collaborate with all levels of nursing staff, interdisciplinary teams, senior level leaders, and other stakeholders.
  • Develop standardization to improve the quality and safety of care provided and to promote nursing excellence while improving efficiency.
  • Build and effectively communicate consensus across the leadership team on critical decisions related to their shared and individual scope of responsibilities.
  • Develop and execute strategies related to population health, value-based care, quality, safety, and resident experience.
  • Provide day-to-day leadership within the organization, including advice, guidance, direction, and authorization to achieve the clinical goals and objectives of the organization.
  • Champion high standards of care by implementing strategies and plans and advising staff on clinical services matters.
  • Design, collaborate, develop, and implement plans that focus on clinical excellence.
  • Create and maintain proper operational controls, administrative, and reporting procedures and systems to meet and exceed the clinical goals.
  • Ensure that all activities and operations are carried out in compliance with local, state, and federal regulations, CARF, and other accreditations, RiverWoods compliance plan, and all laws governing healthcare operations.
  • Develop, implement, and review clinical procedures and policies manual.
  • Observe, monitor, and evaluate outcomes of all the facilities' programs, policies, and procedures to ensure effectiveness and fulfill administrative and professional responsibility.
  • Demonstrate leadership skills in principles of team building, motivation of others, conflict management/resolution, and negotiation.
  • Perform rounds throughout the day when in each community to ensure continuity of care is provided to all residents, promptly identify and respond to improve resident satisfaction, and observe staff activity and provide support and direction.
  • Support the DHS with daily operational needs.
  • Collaborate with DHS, Infection Preventionist, and others in development, assessment, and delivery of staff educational needs, training development, and clinical skills.
  • Provide educational offerings to meet current clinical standards of practice in the aging services industry through use of data, assessment, and collaboration with stakeholders.
  • Actively participate in the QAPI processes and educational opportunities to improve clinical quality outcomes and measures.
  • Help identify and address areas of improvement in resident care.
  • Advocate for resident-centered practices and foster an environment that prioritizes care.
  • Actively participate in survey inspections by government agencies.

Requirements:

  • Bachelor of Science degree in nursing required. Master's degree preferred.
  • Must possess and maintain a current, valid, unencumbered New Hampshire RN license.
  • 5 - 10 years Long Term Care (or equivalent) supervisory and/or managerial experience required. 10+ years preferred.
  • Experience leading care delivery in a skilled nursing facility setting, with a particular preference for effectively leading large-scale clinical operations.
  • Intermediate computer proficiency skills with Microsoft Office applications.
  • Must have a solid working knowledge of Electronic Medical Records systems.
  • Must have good interpersonal relations with proven communication skills, both verbal and written.
  • Familiarity with Time and Attendance software systems is necessary.
  • Must be able to cope with frequent interruptions and manage multiple, competing priorities.
  • Must be able to work hours as scheduled based on the requirements of the position and the facility.
  • Must be able to work on-site at any RiverWoods location as needed.
  • CPR certified.

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