Strategic Account Management Director

4 weeks ago


Albany, New York, United States AbbVie Full time

Job Description:

The Strategic Account Manager is the primary commercial point of contact for AbbVie with large community group Oncology practices, academic and integrative delivery systems, and other customer groups that may not be directly involved in patient care.

This role will be accountable for the customer experience, coordinating appropriate resources and personnel to meet the needs of the customer, including diagnostic and pathology requirements in support of the approved FDA companion diagnostic pre and post-launch.

Key Responsibilities:

  • Hire, develop, retain and lead oncology specialists to support the community strategy.
  • Build strategic, long-term business partnerships with key stakeholders within targeted accounts, focusing on value-based solutions to clinical, organizational, and financial needs.
  • Deliver approved branded sales messages, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets.
  • Create strategic account plans including stakeholder mapping, SWOT, C-Smart objectives, value solutions, and specific pull-through strategies and tactics.
  • Partner with cross-functional stakeholders to ensure HCPs and other account-based decision-makers have timely access to critical solutions and necessary support throughout the patient journey.

Requirements:

  • Bachelor's and/or other advanced degrees are required.
  • At least five years of pharmaceutical and/or medical device sales experience with documented success.
  • Previous Account Management experience.
  • Strong knowledge of Healthcare Management, landscape, and compliance.
  • High level of written, verbal and virtual communication skills.

About AbbVie:

AbbVie is a global biopharmaceutical company that discovers and delivers innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.



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