Customer Service Representative
1 week ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pay-O-Matic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person
- Answer customer inquiries and resolve any issues they may have
- Process transactions and handle customer complaints in a professional and courteous manner
- Work collaboratively with other team members to achieve sales and customer service goals
- Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery
Requirements:
- 1-2 years of customer service experience in a banking or financial services environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and conflict resolution skills
- Proficiency in computer software and systems
Working Conditions:
- Work in a retail environment with frequent customer interactions
- Stand for extended periods of time and move around the store as needed
- Use a point-of-sale system to process transactions
- Work independently and as part of a team to achieve sales and customer service goals
What We Offer:
- A competitive hourly rate of $16 per hour
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Opportunities for professional growth and development
Equal Opportunity Employer:
Pay-O-Matic is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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