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Customer Service Representative

2 months ago

Brooklyn, New York, United States Lowe's Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and safe store environment.

Key Responsibilities

  • Provide proactive and personalized customer service to ensure customer satisfaction and loyalty
  • Assist customers with their shopping needs, including answering questions, locating products, and processing transactions
  • Maintain a clean and safe store environment, including restocking shelves, sweeping and mopping floors, and disposing of trash
  • Operate a cash register and process transactions accurately and efficiently
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service
  • Participate in visual merchandising and inventory management to ensure a visually appealing store environment
  • Identify and resolve customer complaints in a professional and courteous manner
  • Stay up-to-date on product knowledge and promotions to provide customers with accurate information

Requirements

  • High school diploma or equivalent required
  • 1-2 years of retail experience preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Ability to lift up to 15 pounds and stand for long periods of time
  • Availability to work a variety of shifts, including weekends and holidays

What We Offer

  • Competitive hourly rate of $18.75 per hour
  • Opportunities for advancement and professional growth
  • A fun and dynamic work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match

Lowe's is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.