Terminal Operations Manager
1 week ago
Job Summary:
The Terminal Operations Manager is a key leadership position at Hub Group, responsible for overseeing the safe and efficient operation of our terminals. This role requires a strong leader who can manage and direct a team of drivers and terminal staff, while also developing and implementing strategies to improve productivity, service, and cost performance.
Key Responsibilities:
- Terminal Management: Manage and direct all functions within a terminal, including productivity, service, safety, and cost performance.
- Business Planning: Develop and implement an annual business plan for the terminal, including strategies to improve service, reduce costs, and increase productivity.
- Results Review: Conduct monthly results reviews to assess key performance indicators and identify areas for improvement.
- Customer Service: Develop and deliver strategies to provide superior service to customers, including implementing and monitoring service goals and expenses.
- Safety and Compliance: Ensure a safe working environment for all employees and owner-operator contractors, and enforce compliance with company policies and procedures, as well as federal and state Department of Transportation rules and regulations.
- Team Leadership: Lead and develop internal staff through individual development plans, goal setting, and on-the-spot coaching.
- Special Projects: Lead special project teams as needed to drive business results and improve terminal operations.
Requirements:
- Education: Bachelor's degree or equivalent combination of education and work experience in Transportation, Logistics, Supply Chain, or Business.
- Experience: At least 5-7 years' experience in transportation management, with a thorough understanding of terminal operations.
- Skills: Effective verbal, written, and interpersonal skills, with a proven track record of success in transportation management.
- Computer Proficiency: Proficient in Word, Excel, and Outlook, with knowledge of transportation software a plus.
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