Branch Operations Manager
2 weeks ago
Branch Manager Opportunity at Indiana Members Credit Union
OBJECTIVE:
In the role of Branch Manager at Indiana Members Credit Union, your primary responsibility will be to manage the daily functions of the branch effectively.
You will be tasked with promoting various financial products and services to our members, both current and prospective. Furthermore, you will be instrumental in developing new business connections and driving the branch's growth.KEY RESPONSIBILITIES
- Conducting member interviews and processing loan requests
- Establishing new accounts and encouraging additional product offerings to members
- Addressing delinquencies and managing collection matters
- Cultivating and sustaining relationships with members
- Leading and mentoring branch staff
- Collaborating with various departments within the Credit Union
- Delivering comprehensive training to staff on products, services, and policies
- Assessing employee performance and identifying opportunities for development
- Participating in managerial meetings and training programs
- Tackling branch-related challenges
- Authorizing transactions and managing employee schedules
- Organizing regular staff meetings to keep the team informed
- Supporting the Account Services Representative as necessary
- Managing supply orders for the branch
- Overseeing safe deposit box management as required
- At least 2 years of higher education
- Proficiency in Episys and Synapsys software
- Knowledge of Loans PQ & Xpress Accounts
- 5-6 years of experience in credit unions, customer service, lending, and management
- Strong expertise in loan sales and customer service training
This position requires registration as a Mortgage Loan Officer (MLO) with the Nationwide Mortgage Lending System (NMLS) annually.
It is crucial to complete the NMLS registration within sixty days of employment commencement.Failure to comply or any misconduct affecting MLO status may result in disciplinary actions, including potential termination of employment.
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