Regional Practice Manager

15 hours ago


Port Charlotte, Florida, United States Better-Health-Group Full time
Job Summary

We are seeking a highly skilled Regional Practice Manager to lead and support clinic operations in our designated region. As a key member of our team, you will be responsible for providing 5-star service while guiding physicians and care teams to ensure the highest standards of patient care and operational performance.

Key Responsibilities:

  • Develop and maintain a successful platform of people, processes, and technology to deliver on our culture and purpose
  • Recognize opportunities and work collaboratively to design and implement solutions for clinic operations
  • Act as project manager for clinic acquisitions, moves, and openings within the region
  • Meet regularly with clinic leadership to provide up-to-date reporting of metrics and solve challenges
  • Coordinate resources and departments to set goals and effectively work through Quality and STARS Program for each office
  • Manage and oversee Whiteboard Program in conjunction with Office Managers or Team Leads
  • Lead Care Coordination efforts in conjunction with Health Services to work proactive outreach call lists
  • Engage in proactive outreach to passive candidates, utilizing referrals from existing team members
  • Assist in scheduling interviews with clinic teams and serve as a communication conduit for all recruiting processes within assigned clinics
  • Create training plans for individual team members based on skill set
  • Counsel and coach Office Managers and Team Leads on leadership tactics
  • Directly manage Office Managers in the region and teams without Office Managers
  • Onboard new team members with orientation to VIPcare culture and monitor/design training programs as necessary
  • Serve as liaison and oversight for clinic improvements and problem-solving related to IT, Facilities, VIP Helpline, Network Operations, and other internal departments
  • Know our business, our industry, and our care model to meaningfully contribute to shaping the future of healthcare
  • Identify areas of strategic growth within the region for new office expansion
  • Assist with Physician Recruitment to regional clinics
  • Steer clinic growth in conjunction with the Marketing Team

Requirements:

  • At least 5 years of experience within a healthcare or clinical management setting
  • Direct management of teams and communication with physicians
  • Experience building and cultivating clinic teams
  • Ability to work independently with minimal supervision
  • Proficient with Google Suite and Microsoft Office for real-time collaboration

What We Offer:

  • Medical, dental, vision, disability, and life insurance
  • ~Paid holidays

About Us:

Better Health Group is a leading provider of primary care services, dedicated to delivering 5-star service and exceptional patient outcomes. We are passionate about transforming healthcare one patient at a time.



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