Field Service Engineer

1 week ago

Suwanee, Georgia, United States Geek+ Full time
Job Overview

Geek+ stands at the forefront of robotic solutions within the logistics sector. We specialize in Autonomous Mobile Robot (AMR) technologies that facilitate flexible, dependable, and highly efficient automation for warehouse operations and supply chain management. Our innovations automate various labor-intensive tasks such as picking, transporting, and sorting, solidifying our position as the global leader in AMR market share for three consecutive years.


Company Culture

At Geek+, we pride ourselves on being a community of technology enthusiasts who value collaboration and innovation. We work collectively to address customer needs, celebrating our successes and learning from our challenges. Our proactive approach emphasizes getting results and rethinking how we utilize technology. We foster an environment of support and empowerment, drawing strength from our diverse backgrounds and perspectives.


Position Summary

As a Field Engineer at Geek+, you will serve as the primary liaison with project managers, supply chain experts, service program managers, suppliers, and clients. Your role will involve collaborating with internal teams to grasp the intricacies of system configurations and site dynamics. You will coordinate all facets of robotic systems deployment and maintenance at client locations. The ideal candidate will possess a comprehensive understanding of hardware components, systems, and troubleshooting methodologies pertinent to autonomous mobile robots. In this role, you will be instrumental in ensuring the effective deployment, upkeep, and enhancement of our AMR fleet across various operational settings.


Key Responsibilities:

  • Lead and mentor a team of contractors, providing clear guidance and support to ensure timely and quality task completion. Monitor contractor performance and address any arising issues.
  • Oversee onsite implementation project planning, including scope of work, budget, schedule, and subcontracting services, integrating these with the master project plan.
  • Manage the implementation plan through effective communication with internal and external stakeholders, particularly focusing on supply chain delivery timelines.
  • Conduct comprehensive hardware inspections, quality control assessments, and pre-deployment testing to identify and rectify potential issues.
  • Prepare the hardware environment for System Integration Testing (SIT), User Acceptance Testing (UAT), and Performance Testing, and actively participate in these testing phases.
  • Diagnose and resolve hardware-related challenges, both remotely and on-site, to minimize downtime and ensure optimal robot functionality.
  • Document all hardware-related issues, solutions, and best practices in a systematic and organized manner.
  • Stay informed about the latest advancements in autonomous robotics hardware and contribute insights to enhance the company's competitive advantage. Quickly adapt to new products.
  • Develop and deliver training sessions for team members and service partners.

Qualifications:

  • Proven ability to manage site implementation and hardware services across teams, including client operations and IT departments, as well as various site contractors.
  • Excellent oral and written communication skills.
  • Proficiency in online collaboration tools and Microsoft Office Suite.
  • Quick learner with the ability to adapt to new complex issues and technologies.
  • Positive attitude with enthusiasm for learning and problem-solving.
  • Willingness to travel up to 80% of the time, primarily to client sites during weekdays.

Preferred Qualifications:

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or 3-5 years of relevant industry experience.
  • Experience in warehouse operations, logistics functions, or the 3PL industry, with hands-on onsite leadership experience preferred.
  • Proficiency in Mandarin is a plus.

Geek+ is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Job Posted by ApplicantPro

  • Service Engineer for Field Operations

    2 weeks ago

    Suwanee, Georgia, United States ASM Assembly Systems Full time

    Field Service Engineer Role at ASM Assembly SystemsThe Field Service Engineer role encompasses the installation, initiation, upkeep, diagnostics, and repair of company machinery in the field. This position requires meticulous planning, coordination, and documentation of job activities while overseeing team members. Significant travel is an integral part of...

  • Service Engineer for Field Operations

    2 weeks ago

    Suwanee, Georgia, United States ASM Assembly Systems Full time

    Field Service Engineer Opportunity at ASM Assembly SystemsThe Field Service Engineer role encompasses the installation, initiation, upkeep, diagnostics, and repair of company machinery in various settings. This position requires meticulous planning, coordination, and documentation of job tasks while overseeing team members. Significant travel is an integral...

  • Field Service Engineer

    1 week ago

    Suwanee, Georgia, United States Geek+ Full time

    Job OverviewGeek+ stands at the forefront of robotic innovations in logistics, specializing in Autonomous Mobile Robot (AMR) solutions that enhance flexibility, reliability, and efficiency in warehouse and supply chain operations. Our leadership in the global AMR market has been recognized for three consecutive years, affirming our position as the premier...

  • Service Engineer for Field Operations

    1 week ago

    Suwanee, Georgia, United States ASM Assembly Systems Full time

    Field Support Engineer Role at ASM Assembly SystemsThe Field Support Engineer is tasked with the installation, initiation, upkeep, diagnostics, and repair of the company's machinery. This position necessitates the organization, coordination, and documentation of work activities while overseeing team members. Frequent travel is a fundamental aspect of this...

  • Field Service Engineer for Robotics Solutions

    1 week ago

    Suwanee, Georgia, United States Geek+ Full time

    Job OverviewGeek+ stands at the forefront of robotic innovation within the logistics sector. We specialize in developing Autonomous Mobile Robot (AMR) solutions that enhance flexibility, reliability, and efficiency in warehouse and supply chain operations by automating labor-intensive tasks such as picking, transporting, and sorting. Our leadership in the...

  • Field Service Technician

    2 weeks ago

    Suwanee, Georgia, United States Avail Infrastructure Solutions Full time

    Job OverviewCompany OverviewWith a global footprint and over four decades of expertise, Avail Infrastructure Solutions stands at the forefront of automated repair services for pressure equipment. Our extensive industry knowledge, worldwide reach, and exceptional execution capabilities are pivotal in enhancing plant reliability in a safe and efficient...

  • Field Service Operations Supervisor

    2 weeks ago

    Suwanee, Georgia, United States Mazak Full time

    Mazak Corporation is seeking a dedicated Field Service Operations Supervisor to lead our Field Service team. This role involves overseeing, coordinating, and managing a team of field technicians to ensure optimal service delivery.Key Responsibilities:Foster a safe and healthy work environment for all team members.Schedule and manage the activities of...

  • Field Service Technician

    2 weeks ago

    Suwanee, Georgia, United States Avail Infrastructure Solutions Full time

    Field Service Technician Job OverviewABOUT AVAIL INFRASTRUCTURE SOLUTIONSAvail Infrastructure Solutions is a prominent player in the industry, boasting over four decades of expertise in automated maintenance for pressure apparatus. As a part of a larger organization, we are committed to fostering innovation in global infrastructure through specialized...

  • Microwave Communications Field Technician

    2 weeks ago

    Suwanee, Georgia, United States AMETEK Full time

    About AMETEK:AMETEK is a global leader in the development and provision of advanced measurement solutions that ensure the optimal performance of innovative microwave communication devices.Position Overview:As a Microwave Communications Field Technician, you will play a crucial role in supporting various industries by implementing our cutting-edge measurement...

  • Field Equipment Specialist

    2 weeks ago

    Suwanee, Georgia, United States Avail Infrastructure Solutions Full time

    ABOUT USWith a global footprint and over 45 years of expertise, WSI stands as the premier provider of automated repair solutions for pressure equipment. Our extensive industry knowledge, worldwide reach, and top-tier execution are pivotal in enhancing plant reliability in a safe and efficient manner.As part of Avail Infrastructure, our mission is to foster...

  • Refrigeration Systems Engineering Lead

    2 weeks ago

    Suwanee, Georgia, United States Hussmann Full time

    The Refrigeration Systems Engineering Lead is tasked with overseeing a team of engineers dedicated to the upkeep, enhancement, and optimization of current refrigeration systems. This position emphasizes production assistance, custom order development, ongoing improvement initiatives, technical support for sales/application engineering/field quality...

  • Controls Engineer

    1 month ago

    Suwanee, Georgia, United States Mujin Corp Full time

    Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutionize the use of robotics within industry to free human resources from labor intensive tasks to focus on more intellectual challenges. As a...

  • Engineering Applications Specialist

    2 weeks ago

    Suwanee, Georgia, United States HABASIT AMERICA INC Full time

    Job OverviewPOSITION SUMMARY:Deliver Engineering and Technical Services to key clients.KEY RESPONSIBILITIES – APPLICATION ENGINEERINGMaintain comprehensive knowledge of all products, services, manufacturing processes, and relevant industries through company resources and self-directed learning.Collaborate with sales representatives and their clients to...

  • Automation Solutions Engineer

    2 weeks ago

    Suwanee, Georgia, United States Control Southern Full time

    Automation Solutions Engineer at Control SouthernAre you prepared to become part of a team committed to enhancing manufacturing facilities in the Southeast through innovative automation and tailored valve solutions?Key Responsibilities:Field support for actuation upgrades, including data gathering and measurementsOn-site Installation, Calibration, and...

  • Customer Solutions Engineer

    2 weeks ago

    Suwanee, Georgia, United States HABASIT AMERICA INC Full time

    Job OverviewPOSITION SUMMARY:Deliver engineering and technical expertise to our valued clients.KEY RESPONSIBILITIES – APPLICATION ENGINEERINGMaintain an extensive understanding of all products, services, manufacturing processes, and relevant industries through company resources and self-directed learning.Collaborate with sales representatives and their...

  • Application Solutions Engineer

    1 week ago

    Suwanee, Georgia, United States Habasit Full time

    POSITION OVERVIEW – APPLICATION ENGINEERINGMaintain comprehensive knowledge of all offerings, services, manufacturing processes, and relevant sectors through company resources and self-directed learning.Collaborate with sales representatives and their clients to provide both pre-sale and post-sale application engineering assistance.o Serve as the primary...

  • Engineering Internship Opportunity

    3 days ago

    Suwanee, Georgia, United States HBK Engineering, LLC Full time

    Job DescriptionOverviewHBK Engineering, LLC is seeking highly motivated and talented individuals for our 2025 Summer Engineering Intern positions. Our company offers an excellent learning environment for students, allowing them to gain hands-on field and design experience. Engineering Interns at HBK are considered an integral part of the company and are...

  • Mechanical Design Engineer

    3 days ago

    Suwanee, Georgia, United States Hisense USA Full time

    Job OverviewThe Mechanical Design Engineer will play a pivotal role in the development of innovative HVAC and VRF products at Hisense USA. This position requires a strong understanding of mechanical and structural design principles, as well as excellent analytical and problem-solving skills.Key ResponsibilitiesDesign and Development: Design and develop...

  • Executive Vice President, Engineering and Product Development

    1 week ago

    Suwanee, Georgia, United States Mitsubishi Electric US Full time

    Job SummaryMitsubishi Electric US is seeking an experienced Executive Vice President, Engineering and Product Development to lead our engineering and product development teams. This is a critical role that will drive the company's product development strategy and ensure the delivery of high-quality products to the market.Key ResponsibilitiesLeadership and...

  • Lead Automation Engineer

    2 weeks ago

    Suwanee, Georgia, United States Wesco Full time

    As a Lead Automation Engineer, you will play a crucial role in designing and developing automation solutions that integrate seamlessly within Wesco's operational framework. Your responsibilities will include spearheading the integration and deployment of commercially available fulfillment systems, which are essential for optimizing material handling and...