Intellectual Property Analyst

7 days ago

Dallas, Texas, United States Corsearch Full time
About the Role

We are seeking a highly skilled and motivated Online Brand Protection Specialist to join our team at Corsearch. As a key member of our Operations - Brand and Content Protection department, you will play a critical role in protecting our clients' intellectual property rights and ensuring a safe online environment.

Key Responsibilities
  • Monitor and analyze online content from various platforms, including marketplaces, social media sites, websites, app stores, and search engines, for infringements of clients' intellectual property rights and impersonation matters.
  • Carry out online enforcement for the protection of clients' intellectual property rights by reporting infringing online content to platforms, Internet intermediaries, and other third parties.
  • Conduct status checking for enforced online content and collaborate with Client Delivery Specialists for the escalation of takedown requests.
  • Supervised by Client Managers, handle pushbacks from platforms, Internet intermediaries, and other third parties, and escalate pushbacks from reported infringers to Client Managers.
  • Collaborate with Client Delivery Specialists to develop relationships with platforms, Internet intermediaries, and other third parties to improve compliance and efficiency in dealing with takedown requests.
  • Maintain accurate enforcement records and data.
  • Collect, collate, research, and analyze data from various sources, including Corsearch systems and products, to identify infringement trends and develop enforcement strategies/countermeasures.
  • Provide clients with insights into the scale of the infringement landscape and make countermeasure recommendations by producing client presentations when requested.
  • Support Client Delivery Specialists with client inquiries, conducting research, and composing client reports.
  • Attend and participate in client meetings.
  • Contribute to the enrichment of the collective knowledge pool of the team and keep knowledge current by participating in educational opportunities, reading professional publications and online resources, and providing team members with training and insights.
  • Contribute to the development of work procedures for improving the efficiency of the infringement monitoring/enforcement processes and the efficacy of operational workflows.
  • Contribute to the design and development of Corsearch systems and products by suggesting ideas for automation, enhanced visualization, and data presentation.
Requirements
  • Strong interest in online brand protection and/or intellectual property.
  • Excellent interpersonal, communication, and customer service skills, both verbal and written, with the ability to communicate clearly and effectively with others and experience of working remotely with other team members in locations around the world.
  • Excellent problem-solving and analytical skills, with the ability to take a strategic approach to tackling challenges.
  • Strong data analytical skills, with a keen eye for detail and the ability to process large volumes of statistical and qualitative data.
  • Strong organizational and time management skills, with the ability to prioritize tasks and projects while meeting expectations and deadlines.
  • Detail-oriented, driven to deliver high-quality client services.
  • Understanding of regulatory laws and marketplace policies for controlled substances is a plus.
  • Hardworking and self-motivated individual, with a proactive and can-do attitude, who is comfortable with a high degree of ownership in their work from day one and is always willing to learn.
  • Energetic and flexible, with the ability to work in a fast-growing, agile, adaptable environment.
  • Bring a positive and optimistic attitude to your day-to-day work with colleagues.
  • Strong verbal and written English.
  • Tech-savvy, with strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet tools (such as browser extension tools and OSINTs).
  • Client-facing experience is desirable, including prior experience handling customer inquiries and delivering client presentations.
About Corsearch

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.

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