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Service Representative
2 months ago
We are seeking a highly skilled Service Representative to join our team at Citizens Business Bank. As a Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and performing various banking tasks.
Key Responsibilities- Provide prompt and efficient service to customers, answering their inquiries and resolving their issues.
- Handle cash transactions, including check cashing, deposits, withdrawals, and loan payments.
- Process various banking tasks, such as money orders, traveler's checks, and foreign currency exchange.
- Refer customers to other banking services and products.
- Perform light filing and data entry tasks.
- Comply with bank policies and procedures, as well as federal and state laws.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- A minimum of six months of experience in a financial institution or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
This is a part-time position, working 28 hours per week. The noise level in the work environment is usually moderate.
The salary range for this position is $20.00 to $23.00 per hour.
