Branch Member Service Representative

2 weeks ago


El Monte, California, United States Workway Full time

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields.

We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

We are looking for a Branch Member Service Representative responsible for the specific duties listed below.

Your specific duties will include:

  • Assisting and educating members in opening regular share accounts, holidays, checking, money market, trusts, certificates, and individual retirement accounts.
  • Completing basic data entry required to open accounts and teller transactions.
  • Maintaining control over cash draw and balance transactions daily.
  • Requesting new and existing loans, etc.
  • Completing system file maintenance required for loan applications and required documentation to fund approved loans.
  • Reviewing application information and recommending a loan decision to underwriting.
  • Initiating calls to members regarding application status and clarification of loan parameters, in case of loan denial, counseling them on opportunities to improve future eligibility.

Specific qualifications for the position include:

  • Requires one year of new accounts experience or one year of consumer lending experience in a financial institution, previous teller experience preferred.
  • Ability to communicate effectively with members.
  • A good understanding of operations and/or lending regulations, and Credit Union's products and services is required, as well as the ability to use standard office equipment.
  • Maintaining a professional appearance.

Pay Rate Range:

$22 - $23 an hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location.

Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients.

Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward.

Contact us today.

Workway, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

For our complete EEO & Pay Transparency statement, please visit https://www.workway.com/eeo-pay-transparency-statement.



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