Customer Service Representative
3 days ago
Customer Service Representative Job Description
At U-Haul, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.
Key Responsibilities:
- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer customer questions and educate them on products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane and drive a forklift
- Participate in ongoing continuous education through U-Haul University
Requirements:
- Valid driver's license and good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning yourself to reach objects at varying heights.
Why Work at U-Haul?
We offer a range of benefits, including career stability, opportunities for advancement, and a healthy work environment. We're committed to creating a culture of health and wellness.
Equal Opportunity Employer:
U-Haul is an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law.
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