Spanish-English Leasing Consultant

2 weeks ago

Minneapolis, Minnesota, United States Aeon Full time
Job Overview

Company Background

Aeon is a nonprofit organization dedicated to the development, ownership, and management of high-quality, affordable housing in the Twin Cities. Since its inception in 1986, this award-winning nonprofit has successfully constructed or renovated 5,900 apartments and townhomes, providing stability to over 17,000 individuals annually. At Aeon, we hold the belief that everyone deserves a place to call home. However, the risk of homelessness is a pressing issue, with many individuals facing financial hardships. A single illness, a day without work, or a family emergency can lead to a housing crisis. Together, we are committed to taking bold actions to create and maintain quality, affordable housing for those in need. Discover the rewarding work at Aeon.


Position Overview

Aeon is currently in search of a Bilingual Leasing Agent (Spanish-English) to deliver exceptional sales, marketing, and customer service support across a portfolio of 220 apartment homes in Minneapolis. This role is highly sales-driven, and the ideal candidate will possess a strong goal-oriented mindset. The Bilingual Leasing Agent will report directly to the Senior Site Manager.


Key Responsibilities:

  • Stay informed about apartment availability, pricing, and features.
  • Welcome prospective residents and discuss their housing preferences and requirements.
  • Present information regarding community offerings, including reviewing the information packet, floor plans, and deposits.
  • Adhere to established policies and procedures for the qualification, screening, and acceptance of residency applicants, in compliance with Fair Housing and Covid safety protocols.
  • Conduct property and apartment tours, showcasing amenities, models, and available units.
  • Utilize RentCafe to maintain accurate prospect and leasing information.
  • Follow up with prospective residents within 48 hours of a showing if a lease has not been signed, and send a thank-you card.
  • Implement the community lease renewal program to maximize resident renewals.
  • Prepare lease-related documentation accurately and promptly, explaining all lease documents to new and existing residents, ensuring completeness prior to move-in.
  • Compile property information packets and move-in packets.
  • Assist in managing daily operations of the community.
  • Collaborate closely with the management office to ensure apartments are ready for occupancy and maintained to a high standard.
  • Complete required staff training.
  • Safeguard confidential information.
  • Remain adaptable and open to change.
  • Understand and apply basic principles of effective housekeeping and safety.
  • Perform additional related duties as assigned by the supervisor.

Qualifications:

  • Bilingual in Spanish and English, with cultural awareness and sensitivity.
  • Preferred: At least one year of leasing experience or closely related face-to-face sales experience.
  • Demonstrated ability to attract and engage clients/customers, with a proven track record of closing sales.
  • Ability to engage in culturally responsive interpersonal interactions, considering diverse needs and expectations.
  • Basic knowledge of accounting practices.
  • Proven ability to work effectively in a team environment.
  • Strong organizational and prioritization skills.
  • Commitment to learning and participating in Aeon's diversity, equity, and inclusion initiatives.
  • Resourceful, problem-solving skills, and a commitment to building relationships.
  • Valid driver's license, vehicle, and vehicle insurance required.
  • Physical Requirements:
    • Ability to lift up to 10 lbs.
    • Ability to reach above and below shoulder level.
    • Ability to sit and stand for extended periods.
    • Ability to conduct daily tours between properties, including inspecting grounds, hallways, stairwells, and apartment homes.
    • Ability to file, open and close file drawers, and enter data into a computer for extended periods.
    • Ability to endure external weather conditions.

Compensation and Benefits:

This position offers a competitive hourly wage of $18-$20, plus commissions. Aeon provides an attractive benefits package, including medical, dental, vision, life insurance, short-term and long-term disability, retirement plans, paid time off, and an employee assistance program. The standard work schedule is Tuesday through Saturday, from 8:30 AM to 5 PM, with potential variations based on property needs. This is an in-person role, primarily based out of a scattered site property, necessitating regular travel between buildings.


Aeon is an Equal Opportunity / Affirmative Action Employer

We encourage individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities to apply.

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