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Bilingual Property Leasing Specialist

2 months ago

Minneapolis, Minnesota, United States Aeon Full time
Job Overview

About the Organization

Aeon is a nonprofit organization dedicated to the development, ownership, and management of high-quality, affordable housing in the Twin Cities. Since its inception in 1986, this esteemed nonprofit has successfully constructed or renovated over 5,900 residential units, providing stability to more than 17,000 individuals annually. At Aeon, we firmly believe that everyone deserves a place to call home. However, the risk of homelessness is a pressing issue, as many individuals face financial hardships that could lead to housing instability. One unexpected event can change everything. Together, we strive to boldly create and maintain quality, affordable housing for those in need. With Aeon, you will engage in meaningful work that truly makes a difference.


Position Overview

Aeon is currently in search of a Bilingual Leasing Agent (Spanish-English) to deliver exceptional sales, marketing, and customer service support across a portfolio of 220 apartment homes in Minneapolis. This role is heavily focused on sales, and the ideal candidate will possess a strong goal-oriented mindset. The Bilingual Leasing Agent will report directly to the Senior Site Manager.


Key Responsibilities:

  • Stay informed about apartment availability, pricing, and features.
  • Welcome prospective residents and engage in discussions about their housing preferences.
  • Present information packets, floor plans, and community offerings effectively.
  • Adhere to established policies and procedures for applicant qualification, screening, and acceptance, ensuring compliance with Fair Housing and safety guidelines.
  • Conduct property tours, showcasing amenities, model units, and available apartments.
  • Utilize RentCafe to maintain accurate prospect and leasing information.
  • Follow up with prospective residents within 48 hours of property showings if a lease has not been signed, and send appropriate thank-you notes.
  • Implement the community lease renewal program to maximize resident retention.
  • Prepare lease-related documentation accurately and promptly, explaining all lease terms to new and existing residents.
  • Compile property information packets and move-in materials.
  • Assist in managing the daily operations of the community.
  • Collaborate closely with the management office to ensure apartments are ready for occupancy and well-maintained.
  • Complete required staff training sessions.
  • Safeguard confidential information diligently.
  • Remain adaptable and open to change.
  • Apply basic principles of good housekeeping and safety.
  • Perform additional duties as assigned by the supervisor.

Qualifications & Skills:

  • Bilingual proficiency in Spanish and English, with a strong sense of cultural awareness and sensitivity.
  • A minimum of one year of leasing experience or relevant face-to-face sales experience is preferred.
  • Demonstrated ability to attract and engage clients/customers, with a proven track record of closing sales.
  • Strong interpersonal skills that are culturally responsive, considering diverse needs and expectations.
  • Basic understanding of accounting practices.
  • Ability to thrive in a team-oriented environment.
  • Strong organizational and prioritization skills.
  • Commitment to learning and participating in Aeon's diversity, equity, and inclusion initiatives.
  • Resourceful, problem-solving mindset with a focus on relationship-building and excellence.
  • Valid driver's license, vehicle, and insurance are required.
  • Physical Requirements:
    • Ability to lift up to 10 lbs.
    • Capability to reach above and below shoulder height.
    • Ability to sit and stand for extended periods.
    • Capacity to conduct daily tours across properties, including inspecting grounds and apartments.
    • Ability to file, open and close file drawers, and enter data into a computer for prolonged periods.
    • Ability to endure varying weather conditions.

Compensation, Hours & Location:

This position offers a competitive hourly wage of $18-$20, plus commissions. Aeon provides an attractive benefits package, including medical, dental, vision, life insurance, short-term and long-term disability, retirement plans, paid time off, and an employee assistance program. Regular work hours are Tuesday through Saturday, from 8:30 AM to 5 PM, with potential variations based on property needs. This is an in-person role, primarily based out of a scattered site property, requiring regular travel between buildings. Occasional work at other locations may be necessary.


Aeon is an Equal Opportunity / Affirmative Action Employer

We encourage individuals from diverse backgrounds to apply.