Patient Services Associate Lead
2 weeks ago
We are seeking a highly skilled and experienced Patient Services Associate Lead to join our team at Jefferson Health. As a key member of our operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and ensuring the smooth operation of our healthcare facilities.
Key Responsibilities- Provide leadership and guidance to Patient Services Associates, ensuring they have the necessary tools and resources to deliver exceptional patient care.
- Develop and implement processes to improve patient flow, reduce wait times, and enhance the overall patient experience.
- Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
- Monitor and analyze patient satisfaction data to identify areas for improvement and implement changes as needed.
- Stay up-to-date with regulatory requirements and ensure compliance with all relevant laws and regulations.
- Minimum of 3 years of experience in a patient-facing role, preferably in a healthcare setting.
- Proven leadership and management skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Jefferson Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
-
Patient Services Lead
4 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full time{"About Us": "At Cooper University Health Care, we strive to provide exceptional patient care through our dedicated team of professionals. Our commitment to innovation and access to cutting-edge facilities, equipment, and research protocols sets us apart. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and...
-
Patient Services Associate Float
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesVerify patient demographic information and insurance...
-
Patient Services Associate II
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
-
Patient Services Associate I
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate I plays a vital role in enhancing the patient experience by providing exceptional customer service and support at the front desk of our outpatient practice.Key Responsibilities:Verify patient demographic information and insurance detailsProcess arrival and departure activities, ensuring a smooth flow of patients to...
-
Patient Services Associate Float
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate (PSA) I plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This position is responsible for processing arrival and departure activities, verifying insurance and referrals, and maintaining accurate patient demographic information.Key ResponsibilitiesVerify...
-
Patient Services Associate II, Neurology
2 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Associate II to join our Neurology team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures,...
-
Patient Services Associate I, Float
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate I plays a vital role in enhancing the patient experience by providing exceptional customer service and support at the front desk of our outpatient practice. This position is responsible for verifying insurance, referrals, and patient demographic information, ensuring a smooth and efficient flow of patients to...
-
Patient Services Associate I, Float
2 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate I plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced clinical environment.Key ResponsibilitiesVerify patient demographic information and insurance detailsProcess arrival and departure activities, including check-in and check-outSupport the...
-
Patient Services Associate I, Float
2 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate I plays a vital role in enhancing the patient experience by providing exceptional customer service and support at the front desk of an outpatient practice. This position is responsible for verifying insurance, referrals, and patient demographic information, as well as processing check-in and check-out activities, and...
-
Patient Services Associate II, Neurology
2 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced healthcare environment. This position requires a high level of professionalism, attention to detail, and effective communication skills to ensure seamless interactions with patients,...
-
Patient Transport Associate
2 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryWe are seeking a skilled Patient Transport Associate to join our team at Jefferson Health. As a Patient Transport Associate, you will be responsible for the safe and efficient transportation of patients to and from various locations within the hospital.Key ResponsibilitiesTransport patients to and from inpatient rooms, clinical testing areas, and...
-
Hospitality Associate
4 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout Us:At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing...
-
Patient Services Representative
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate (PSA) I plays a vital role in enhancing the patient experience by providing courteous and professional support at the front desk of an outpatient practice. This position involves verifying insurance, referrals, and patient demographic information, ensuring a seamless flow of patients to examination rooms.Key...
-
Food Service Associate
3 weeks ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Jefferson Health. As a Food Service Associate, you will play a critical role in ensuring patient satisfaction by providing exceptional meal service and maintaining a clean and safe environment.Key ResponsibilitiesSet up and stock assigned stations...
-
Patient Services Representative
4 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Cooper University Health Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support to our patients and guests.Key ResponsibilitiesGreets patients and guests utilizing AIDET...
-
Patient Services Coordinator
2 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Representative to join our team at Cooper University Health Care. As a key member of our front-line staff, you will be responsible for providing exceptional patient service, ensuring quality scheduling, and maintaining a positive and welcoming environment for our patients and...
-
Patient Services Liaison
1 month ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout Cooper University Health CareWe are committed to delivering exceptional healthcare services to our patients. Our team of professionals is dedicated to providing innovative and accessible care, leveraging the latest technologies and research protocols. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth...
-
Patient Services Liaison
2 days ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout UsAt Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team. Our dedicated professionals are continually discovering innovative ways to provide the best possible care, leveraging the latest technologies, facilities, and research protocols.We prioritize our employees by offering competitive compensation,...
-
Patient Services Coordinator
2 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout UsAt Cooper University Health Care, our commitment to providing exceptional healthcare begins with our team. Our dedicated professionals are continuously discovering clinical innovations and enhancing access to the latest facilities, equipment, technologies, and research protocols.We prioritize our employees by offering competitive rates and...
-
Patient Services Representative
4 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout Cooper University Health CareWe are committed to providing exceptional healthcare services to our patients. Our team of professionals is dedicated to delivering high-quality care and creating a positive patient experience.As a Patient Services Representative, you will play a vital role in ensuring that our patients receive the best possible care. Your...