Customer Service Representative

2 days ago


West Chester, Pennsylvania, United States The Sherwin-Williams Company Full time
Customer Service Specialist Job Description

At The Sherwin-Williams Company, we're looking for a skilled Customer Service Specialist to join our team. As a key member of our sales team, you'll work closely with customers to understand their needs and provide expert advice on our products.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service by answering questions, resolving issues, and ensuring customer satisfaction.
  • Product Knowledge: Stay up-to-date on product features, benefits, and applications to provide accurate information to customers.
  • Sales: Meet or exceed sales goals by recommending products and services to customers.
  • Store Maintenance: Maintain a clean and organized store environment, including shelves, displays, and equipment.
  • Inventory Management: Assist with inventory control procedures, including receiving, stocking, and rotating products.
Requirements:
  • Age: Must be at least 18 years old.
  • Language: Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Physical Demands: Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Availability: Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications:
  • Driver's License: Valid, unrestricted driver's license.
  • Education: High school diploma or equivalent.
  • Experience: At least one year of experience in a delivery, retail, or customer service position.


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