Retail Events Coordinator
4 weeks ago
At Michaels Stores, we're seeking a skilled Retail Events Coordinator to join our team. As a key member of our store team, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests. You will deliver friendly customer service by helping customers shop at our store and find what they're looking for, ensuring all customers receive a fast and friendly checkout experience. Additionally, you will complete operational tasks, including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination- Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons, such as goody bags, balloons, etc., to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks, such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company's cleanliness and safety standards, setting up, breaking down, and cleaning before and after each event.
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly checkout experiences.
- Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and complete enrollments.
- Educate customers on our Voice of Customer (VOC) survey.
- Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
- Cross-trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
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Retail Events Coordinator
4 weeks ago
Des Moines, Iowa, United States Michaels Stores Full timeJob SummaryMichaels Stores is seeking a skilled Retail Events Coordinator to join our team. As a Retail Events Coordinator, you will be responsible for planning, coordinating, and facilitating events within our stores to provide a stress-free, fun, and engaging experience for our guests. Key Responsibilities• Plan and coordinate multiple events at once,...
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Retail Events Coordinator
4 weeks ago
Des Moines, Iowa, United States Michael's Inc Full timeEvent Planning and Customer ServiceAt Michaels, we're looking for a skilled Retail Events Coordinator to join our team. As a key member of our store team, you'll be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests. This includes delivering friendly customer...
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Retail Events Coordinator
4 weeks ago
West Des Moines, Iowa, United States Michaels Stores Full timeEvent CoordinationAs a Retail Events Coordinator at Michaels Stores, you will plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events. You will engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Your responsibilities will include demonstrating and...
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Retail Event Coordinator
4 weeks ago
West Des Moines, Iowa, United States Michael's Inc Full timeEvent CoordinationAs a Retail Event Coordinator at Michaels, you will plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events. You will engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Your responsibilities will include demonstrating and instructing...
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Retail Events Coordinator
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Des Moines, Iowa, United States Michael's Inc Full timeEvent CoordinationWe are seeking a skilled Event Coordinator to join our team at Michaels. In this role, you will be responsible for planning and coordinating events, including children's birthday parties and other craft classes or events. You will engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Your duties...
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