Retail Events Coordinator

1 day ago

West Des Moines, Iowa, United States Michaels Stores Full time
Job Title: Retail Events Coordinator

Michaels Stores is seeking a highly motivated and organized Retail Events Coordinator to join our team. As a key member of our store team, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests.

Key Responsibilities:
  • Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client's feedback and needs.
  • Create backup or emergency plans to be executed as needed.
  • Ensure client satisfaction for scheduled events.
  • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Requirements:
  • Energetic and enthusiastic personality.
  • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
  • Must have excellent people skills.
  • Must have experience working with children and children's events.
  • Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
  • Must have organizational skills, interpersonal skills, and creative problem-solving skills.
  • Retail and/or customer service experience required.
Work Environment:
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Michaels Stores is an Equal Opportunity Employer and is committed to providing a diverse and inclusive work environment. We are proud to be a part of the Michaels family and look forward to welcoming you to our team

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