Retail Events Coordinator
4 weeks ago
Michaels Stores is seeking a highly motivated and organized Retail Events Coordinator to join our team. As a key member of our store team, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests.
Key Responsibilities:- Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client's feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
- Energetic and enthusiastic personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
- Must have excellent people skills.
- Must have experience working with children and children's events.
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Must have organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Michaels Stores is an Equal Opportunity Employer and is committed to providing a diverse and inclusive work environment. We are proud to be a part of the Michaels family and look forward to welcoming you to our team
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