Customer Engagement Specialist

2 weeks ago


Providence, Rhode Island, United States Greenlining Management Full time

About Us: Greenlining Management is a recognized leader in the marketing and customer service sectors. As we continue to expand, we are seeking a driven and adaptable entry-level Customer Experience Representative to support our daily customer service and marketing initiatives.

Your Role: In this position, you will embody the spirit of teamwork and flexibility. You may find yourself addressing customer inquiries one day and collaborating on marketing strategies the next. This role offers a unique opportunity to gain insights and experiences that traditional positions may not provide.

Key Responsibilities:

  • Proactively identify tasks that need attention and take initiative to complete them.
  • Maintain exceptional organization in all aspects of your work.
  • Adapt to changing circumstances with a positive attitude and a calm demeanor.
  • Communicate effectively with customers, ensuring they feel valued and informed.
  • Quickly learn new concepts and processes to excel in your role.

What We Offer:

  • Competitive compensation package.
  • Flexible working hours to suit your lifestyle.
  • Performance-based salary increases.
  • Incentives and bonuses.
  • Opportunities for advancement into higher-level customer service and marketing roles.
  • A supportive team environment that values collaboration.

Working Environment:

  • A dynamic and enjoyable workplace where every day is different.
  • A culture that emphasizes open communication and efficiency.
  • Engagement in meaningful customer service activities that empower you to make impactful decisions.
  • The chance to shape your role and create a fulfilling career path.
#LI-Onsite

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