PRN Medical Receptionist
1 week ago
Position: PRN Front Office Specialist
We are in search of a dedicated PRN Front Office Specialist to enhance our operations in a dynamic urgent care and primary care environment. This role is pivotal in delivering exceptional patient experiences as part of a collaborative healthcare team. The successful candidate will adhere to established medical protocols and perform assigned duties to ensure efficient and effective patient care.
Key Responsibilities:
- Welcome patients with a courteous and prompt approach.
- Exhibit a friendly demeanor and a commitment to outstanding customer service.
- Facilitate patient check-in and check-out processes to maintain smooth patient flow.
- Communicate wait times to patients and guide them through the treatment process.
- Conduct insurance verification and accurately enter data into the electronic medical record (EMR) system.
- Demonstrate strong organizational skills and attention to detail.
- Address patient inquiries and resolve issues, seeking assistance in urgent situations.
- Complete necessary patient check-in/out tasks as required.
- Accurately gather and document patient information.
- Maintain cleanliness and organization of examination rooms, restocking supplies as needed.
- Follow infection control and safety protocols while ensuring patient confidentiality.
- Perform additional duties as assigned by management.
- Act with integrity and honesty in all professional interactions.
- Handle financial transactions, including deposits and change collection.
- Utilize MS Word and MS Excel proficiently; knowledge of HIPAA regulations is essential.
- Operate office equipment such as fax machines, scanners, and copiers.
- Be willing to travel to other locations as necessary.
- Maintain consistent attendance and punctuality.
Education Requirements:
- High School diploma or equivalent.
Work Schedule:
This PRN position offers flexible scheduling options to accommodate other commitments. A minimum of two shifts per month is required. Our clinics operate Monday through Friday from 7 AM to 7 PM, Saturdays from 8 AM to 6 PM, and Sundays from 1 PM to 5 PM.
Benefits:
- Employee Discount Program – complimentary visits for you and reduced rates for family members.
- Quarterly Bonus/Incentive Plan.
Commitment to Diversity:
We are dedicated to fostering an inclusive workplace that respects and values diverse backgrounds and perspectives. Our commitment extends to all aspects of employment, ensuring a fair and equitable environment for all individuals.
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