Tour Ambassador

Holiday Inn Club Vacations is a leading provider of family-friendly vacation experiences. We're seeking a highly motivated and customer-focused individual to join our team as a Tour Receptionist.

• Facilitate the guest tour flow by providing a warm and welcoming greeting, ensuring a seamless experience for our visitors.
• Collaborate with the sales and marketing teams to achieve business objectives and drive revenue growth.
• Process guest information and data entry with accuracy and attention to detail.
• Communicate effectively with management and colleagues to ensure efficient operations.
• Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.

• Bachelor's degree or equivalent combination of education and experience.
• Proven customer service and hospitality experience, preferably in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
• Basic computer skills, including proficiency in Microsoft Office and data entry software.
• Reliable transportation and a strong work ethic.

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Comprehensive medical, dental, and vision benefits.
• Employee Assistance Program (EAP) and Paid Time Off (PTO).
• Travel benefits and discounts through our ClubGo Program.
• Tuition reimbursement and continuing education courses.