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Quality Assurance Engineer

2 months ago

Franklin, Kentucky, United States Franklin Precision Industry Inc Full time
Job Overview

The Quality Assurance Engineer plays a crucial role in maintaining and enhancing product quality at Franklin Precision Industry Inc. This position is responsible for addressing quality-related challenges that arise from customers, suppliers, and internal processes.

Key Responsibilities
  • Problem Resolution: Investigate and analyze quality issues, providing solutions to customer, supplier, and internal warranty concerns.
  • Preventive Measures: Act as a leader in implementing countermeasures to avoid recurrence of quality issues.
  • Relationship Management: Foster strong, long-term relationships with customers and suppliers to ensure quality standards are met.
  • Corrective Actions: Ensure that timely containment and corrective actions are executed for all quality problems.
  • Quality Improvement: Lead initiatives aimed at enhancing supplier and internal quality processes to minimize nonconformance and associated costs.
  • Collaboration: Work closely with Manufacturing, Mechanical Engineering, and Maintenance departments to manage customer Product Change Requests (PCR) and Engineering Change Instructions (ECI).
  • New Model Quality Assurance: Support the establishment of quality requirements for new models, including supplier Production Part Approval Process (PPAP) and internal quality checks.
  • Quality Culture: Promote a "Zero Defect" mindset across suppliers and internal teams.
Additional Responsibilities
  • Travel may be necessary to evaluate supplier performance or address customer quality issues.
  • Other tasks as assigned.
QualificationsKnowledge, Skills, and Abilities
  • Strong written and verbal communication skills.
  • Proficient in Microsoft Excel and PowerPoint.
  • Adept at interpreting technical drawings.
  • Highly skilled in Geometric Dimensioning and Tolerancing (GD&T).
  • Familiarity with Statistical Process Control (SPC).
  • Knowledge of standard quality tools such as 8D, DMAIC, and various Root Cause Analysis techniques.
  • Ability to comprehend Coordinate Measuring Machine (CMM) layouts.
  • Excellent problem-solving and organizational skills.
  • Ability to communicate effectively across various levels of the manufacturing environment.
  • Valid driver's license required.
Education and Experience
  • Bachelor's degree in engineering or a closely related field.
  • Minimum of 2 years of experience in a related role.
Supervisory Responsibilities
  • Oversee the direction of quality-related issues.
Work Environment
  • Ability to lift up to 50 lbs occasionally.
  • Work in a typical office setting as well as various factory environments.