Optical Administrator

5 days ago


Menlo Park, California, United States VSP Vision Full time
Job Summary

The Optical Administrator will play a key role in delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. This role requires a strong ability to sell through effective sales skills and accountability for sales results.

Key Responsibilities
  • Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including evaluating prescriptions in conjunction with customer's visual requirements.
  • Recommend specific lenses, lens coatings, and frames to suit customer needs.
  • Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
  • Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools.
Requirements
  • Ability to sell through use of sales skills and accountability for sales results.
  • Experience and results with a retail or customer service establishment.
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
  • Success in store merchandising and attention to detail.
  • Minimum of 1-2 years of experience in related field.
What We Offer

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.


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