Optical Retail Specialist

4 weeks ago


Orland Park, Illinois, United States Vision Associates Inc Full time
Job Overview

Why This Role Matters
Are you enthusiastic about engaging with clients and dedicated to delivering exceptional service? If you have a passion for patient care, consider the opportunity to become an Eyewear Sales Associate with Vision Associates Inc.

Position Summary
As an Eyewear Sales Associate, you will play a crucial role in providing personalized service to our clientele. Your responsibilities will include promoting eyewear products and managing administrative tasks to ensure a seamless experience for our valued customers, where patient satisfaction is paramount.

Benefits of Employment
Working with Vision Associates comes with numerous advantages, including:

  • Comprehensive health, vision, life, and dental insurance
  • Generous paid time off and holiday benefits
  • 401(k) plan with employer contributions
  • Access to an employee assistance program
  • Wellness initiatives
  • Tuition reimbursement opportunities
  • Employee stock purchase plan with matching
  • Performance bonuses
  • Standard 8-hour shifts, Monday through Friday
  • Discounts on eyewear products

Key Responsibilities

  • Assist patients in addressing their visual requirements and foster loyalty to the practice.
  • Identify and resolve customer service challenges effectively.
  • Deliver an outstanding patient experience while striving to meet personal and organizational objectives.
  • Verify that finished eyewear adheres to optical standards and customer specifications.
  • Understand and support the operational procedures for the dispensary.
  • Implement best practices to ensure patient satisfaction.
  • Work autonomously while maintaining regular communication with your District Manager.
  • Build and maintain positive relationships with practice doctors and staff.

Qualifications

  • High School diploma or equivalent.
  • 1-3 years of experience in the optical field.
  • Strong verbal and written communication skills, along with excellent interpersonal abilities.
  • Proficient problem-solving capabilities.
  • Ability to prioritize tasks and manage time effectively in a dynamic environment.


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