Optical Practice Coordinator

2 weeks ago


Cliffside Park, New Jersey, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Optical Practice Coordinator. In this role, you will play a critical part in ensuring the smooth operation of our practice, providing exceptional patient care, and supporting our doctors and staff.

Key Responsibilities
  • Patient Scheduling: Coordinate patient appointments, ensuring timely and efficient scheduling to minimize wait times and maximize provider productivity.
  • Front Desk Operations: Greet patients, answer phone calls, and respond to patient inquiries in a friendly and professional manner.
  • Administrative Support: Maintain accurate and up-to-date patient records, process payments, and handle insurance claims.
  • Inventory Management: Monitor and maintain office supplies, equipment, and inventory levels to ensure seamless operations.
  • Confidentiality and HIPAA Compliance: Protect patient confidentiality and maintain HIPAA compliance in all interactions and record-keeping.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 2+ years of office experience in a healthcare setting.
  • Skills: Strong customer service skills, effective communication, problem-solving, and organizational abilities.
Preferred Qualifications
  • Technical Skills: Familiarity with in-store technology, such as point-of-sale systems and patient record software.
  • Knowledge: Basic understanding of services, products, vision insurance plans, and office operations.
What We Offer

EssilorLuxottica is committed to providing a competitive compensation package, including a first-class total rewards program, health care, retirement savings, paid time off, and employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you require reasonable accommodations during the application and hiring process, please contact our SpeakUp Hotline.



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