Optical Practice Coordinator

3 days ago


Clifton Park, New York, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly organized and customer-focused Optical Practice Coordinator to join our team at EssilorLuxottica. As a key member of our practice, you will play a vital role in ensuring the smooth operation of our daily activities, providing exceptional patient care, and supporting our doctors and staff.

Key Responsibilities
  • Patient Scheduling: Coordinate patient appointments, ensuring timely and efficient scheduling to minimize wait times and maximize doctor productivity.
  • Front Desk Operations: Greet patients, answer phone calls, and respond to inquiries in a friendly and professional manner, providing a positive first impression of our practice.
  • Administrative Support: Maintain accurate and up-to-date patient records, process payments, and handle insurance claims in a timely and efficient manner.
  • Inventory Management: Monitor and maintain office supplies, equipment, and inventory, ensuring that our practice is well-stocked and prepared for daily activities.
  • Confidentiality and HIPAA Compliance: Maintain the confidentiality of patient information, adhering to HIPAA guidelines and ensuring the security of sensitive data.
  • Team Collaboration: Work closely with our doctors, staff, and other team members to ensure seamless communication and a positive work environment.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 2+ years of office experience in a healthcare setting.
  • Skills: Strong customer service skills, effective communication and problem-solving abilities, and proficiency in administrative software and systems.
What We Offer
  • Competitive Pay: $16.57 - $24.15 per hour, depending on experience and qualifications.
  • Benefits: Comprehensive benefits package, including health insurance, retirement savings, paid time off, and employee discounts.


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