Operations Team Leader

2 weeks ago


New York, New York, United States One Haus Full time
Job Overview

One Haus, a distinguished name in the hospitality sector, is in search of a Senior Operations Manager to enhance our Front of House leadership team. This pivotal role encompasses two primary responsibilities: ensuring the smooth daily operations of our team and overseeing all service and entertainment activities during assigned shifts, acting as either a Manager on Duty or Lead Manager.

With a strong emphasis on both team and guest satisfaction, the Operations Manager is expected to balance operational excellence with commercial insight, safety compliance, and a growing display of emotional intelligence. This is an exciting opportunity within a dynamic and expanding company.

Key Qualifications:

  • At least 5 years of management experience in a high-volume, quality cocktail venue.
  • TIPS alcohol certification.
  • Food handling certification.
  • Exceptional leadership and communication skills.
  • Ability to communicate effectively at all levels.
  • Strong financial understanding.
  • Proven ability to perform under pressure and make real-time decisions.
  • Experience in operating at a high level under management direction.
  • Capability to manage multiple operational and managerial tasks concurrently.
  • Professional maturity to handle confidential information with discretion.
  • Physical ability to meet the demands of the role, including standing, walking, or lifting heavy items for extended periods, and working evenings, weekends, and holidays.

What We Offer:

  • Competitive salary with significant opportunities for career advancement.
  • Eligibility for annual bonuses.
  • 12 days of Paid Time Off, with additional days accrued over time.
  • Three CIGNA medical plans tailored to you and your family’s needs, along with dental and vision options.
  • 401(k) plans to help you secure your financial future.
  • Life insurance with employer contributions.
  • Voluntary Short-Term Disability Insurance.
  • Bill review services available through the Healthjoy app.
  • Convenient Pre-Tax Transit & Parking benefits to ease your daily commute.
  • Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA) for everyday expenses.
  • 8 weeks of Paid Family Leave after one year of employment.


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