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Security Operations Center Team Leader
2 months ago
Shift Available: Friday-Monday
Compensation: $24.00 / hour
BENEFITS:
- Paid Time Off (PTO)
- Medical Coverage
- Vision Insurance
- Dental Coverage
- 401(k) Plan
- Life Insurance
- Opportunities for Career Advancement
- Referral Incentives
As a SOC Team Leader, you will oversee the monitoring of various security technologies, including access control systems, video surveillance, and alarm systems, to ensure effective security services and threat mitigation for diverse facilities. Your role involves continuously enhancing the security posture of our clients while identifying, assessing, and responding to incidents.
You will operate from the client’s site, executing a centralized function that employs security protocols and technology to consistently monitor and enhance protection. Your primary responsibilities include preventing unauthorized access, detecting, analyzing, documenting, and responding to incidents. Additional tasks may be assigned as necessary.
KEY RESPONSIBILITIES:
- The responsibilities outlined reflect the primary purpose of this role. Specific tasks may vary and will be documented separately. Not all functions listed may be required of the employee. Additional responsibilities may be assigned, and functions may be adjusted based on business needs.
- All assigned tasks are considered essential unless they are unrelated to the primary functions, in which case they are classified as non-essential.
- Employees are accountable for their job performance, which may be documented separately and include functions, objectives, duties, or tasks not specifically listed here.
- While performing duties, employees must adhere to safe work practices and be aware of company policies and procedures regarding job safety, including safety regulations. Employees are required to report any unsafe working conditions to their supervisors.
- All duties must be performed in an honest, ethical, and professional manner, in compliance with applicable company policies and procedures. If there is uncertainty regarding company policies, employees must seek clarification from supervisors or authorized representatives.
A High School Diploma or G.E.D. is required, along with 2 years of relevant training or experience, or an equivalent combination of education and experience as determined by the company.
Familiarity with CCure 9000 software or equivalent systems is a plus.
SKILLS AND COMPETENCIES:
- Reliability is essential.
- Must meet and maintain applicable state, county, and municipal licensing requirements.
- Ability to meet specific skills, certifications, or authorizations required for the role.
- Knowledge of security operations and procedures.
- Understanding of supervisory practices and procedures.
- Capability to supervise staff, including task assignment, training, and disciplinary actions.
- Ability to provide constructive direction and motivate team performance.
- Familiarity with various security and safety devices and controls.
- Quick learning ability and capacity to follow written, oral, or diagrammatic instructions.
- Effective scheduling and organizational skills.
- Team player with the ability to maintain professionalism in challenging situations.
- Polite telephone etiquette.
- Adaptability to changes in SOC protocols.
- Strong customer service orientation and interpersonal skills, with the ability to engage effectively with clients across diverse backgrounds.
