Bilingual Customer Service Representative

5 days ago


Mashpee, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build trust relationships with customers, understanding their needs and presenting relevant products and services.
  • Process sales transactions accurately and consistently, meeting sales goals and targets.
  • Maintain a high level of product knowledge, staying up-to-date on new products and services.
  • Assist with inventory management, restocking shelves, and maintaining a clean and organized store environment.
  • Collaborate with colleagues to achieve sales goals, share best practices, and provide support as needed.
Requirements
  • High school diploma or equivalent required.
  • At least 18 years of age.
  • Legally authorized to work in the country of employment.
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Valid driver's license preferred.
  • Previous experience in retail, customer service, or sales a plus.
Preferred Qualifications
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Previous experience selling paint and paint-related products.
  • Previous experience operating tinting and mixing equipment.
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with exceptional service, quality products, and a positive shopping experience. As a member of our team, you will have the opportunity to work with a diverse group of people, develop your skills and knowledge, and contribute to the success of our company.



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