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Retail Sales Specialist
2 months ago
The Sales Associate plays a pivotal role in fostering a customer-centric environment, emphasizing product knowledge and service excellence. This position is integral to enhancing the shopping experience, ensuring that our values and principles guide every interaction.
KEY RESPONSIBILITIES:
- Performance Management: Establishes clear expectations for the sales team, ensuring accountability for meeting brand standards and operational goals.
- Operational Oversight: Manages daily store functions, including opening and closing procedures, inventory management, and cash handling.
- Team Leadership: Inspires and motivates team members, promoting a collaborative atmosphere and a shared vision for success.
- Customer Service Excellence: Upholds the highest standards of customer service, addressing inquiries and resolving issues promptly to enhance customer satisfaction.
- Sales Strategy: Implements effective sales techniques and product knowledge to drive sales and build lasting customer relationships.
- Training and Development: Facilitates training sessions to ensure team members are knowledgeable about products and services, fostering a culture of continuous improvement.
QUALIFICATIONS:
- High school diploma or equivalent required.
- Minimum of 1 year of experience in retail or sales management preferred.
- Strong communication skills, both verbal and written.
- Exceptional customer service abilities.
- Proficient in technology and able to adapt to new systems.
- Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment.
- Availability to work flexible hours, including evenings and weekends.
PHYSICAL DEMANDS:
- Regularly required to stand and walk for extended periods.
- Occasional lifting of items up to 50 lbs.
- Frequent climbing and reaching as part of daily responsibilities.