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Branch Operations Manager
2 months ago
LBS Financial Credit Union is seeking a highly skilled and experienced Financial Services Leader to join our team as an Assistant Branch Manager. This role is responsible for providing exceptional Member service and leading a team of financial professionals to achieve business objectives.
Key Responsibilities- Leadership and Team Management: Provide vision and leadership to branch associates, empowering them to deliver exceptional Member service and meet business goals.
- Member Service: Assist the Vice President/Branch Manager in delivering a superior Member service experience, ensuring that Members' financial needs are met and exceeded.
- Branch Operations: Assist in the management of branch operations, including supervision of branch staff, management of branch resources, and implementation of business strategies.
- Performance Management: Conduct performance evaluations, provide coaching and development opportunities, and implement disciplinary actions as needed.
- Business Development: Identify and pursue business opportunities to drive growth and revenue for the Credit Union.
- Education: High school diploma or equivalent required; college degree or equivalent work experience in the financial services industry preferred.
- Experience: Minimum of five years of progressively responsible experience in supervision and/or management within a financial institution, with mastery-level knowledge of branch depository and loan operations.
- Skills: Strong Member relationship building skills, ability to effectively communicate verbally and in writing, and ability to be productive, multitasked, and results-oriented.
- Certifications: Thorough understanding of physical security, controls, standards, and practices for cash/negotiable items/keys in the financial services industry.
- Medical, Dental, and Vision: Comprehensive health insurance package.
- Paid Holidays and Accrued Time Off: Vacation and sick leave, as well as paid holidays.
- Fully Funded Pension Plan: Retirement savings plan with employer matching.
- Voluntary 401(k) and Roth(k): Additional retirement savings options.
- Insurance: Life, accidental death and dismemberment, and long-term disability insurance.
- Travel Assist: Travel assistance program.
- Rewards and Recognition Program: Recognition and rewards program for employees.
- Educational Reimbursement: Education assistance program.
- Paid Volunteer Hours: Paid time off for volunteer work.
- Loan Discounts and Free Branch Services: Discounts on loans and free branch services.
- SmartDollar Financial Wellness Benefit: Financial wellness program.
- Discount Entertainment: Discounts on entertainment, travel, and other services.
