Branch Operations Supervisor Associate
2 days ago
California Bank & Trust is seeking a highly skilled Branch Operations Supervisor to join our team in Long Beach, CA.
Job Summary:The Branch Operations Supervisor will be responsible for managing the day-to-day activities of the branch, including the teller line, new accounts, and all aspects of inside sales. This role requires strong leadership skills, excellent customer service, and the ability to work in a fast-paced environment.
Key Responsibilities:- Manage the day-to-day activities of the branch, including the teller line, new accounts, and all aspects of inside sales.
- Travel to various branches and departments, acting as a temporary Customer Service Manager.
- Responsible for opening and closing the branch, creating reports, and giving approvals on branch operations capacity.
- Manage the branch staff, including supervising and leading teams.
- Handle customer issues, both in-person and over the phone.
- Some regional travel required.
- Must be able to provide own transportation to drive to and from assignments.
- Bachelor's degree and 2+ years of experience in branch banking or operations.
- Working knowledge of branch operations, policies, and procedures.
- Knowledge of branch financial products and services.
- Ability to function in performing multiple branch job responsibilities.
- Solid customer service and communication skills.
- Good leadership skills.
- Medical, dental, and vision insurance - starting on day one.
- Life and disability insurance, paid parental leave, and adoption assistance.
- Health savings (HSA), flexible spending (FSA), and dependent care accounts.
- Paid training, paid time off (PTO), and 11 paid federal holidays.
- 401(k) plan with company match, profit sharing, and competitive compensation.
- Mental health benefits, including coaching and therapy sessions.
- Tuition reimbursement for qualifying employees enrolled in an accredited degree program.
This position is eligible to earn a base salary in the range of $74,000 - $81,400 annually, depending on job-related factors such as level of experience.
California Bank & Trust is an equal opportunity employer and welcomes applications from diverse candidates. If you are an individual with disabilities who needs accommodation, please contact us at (801), Mon.-Fri. between 9 a.m. - 5 p.m. MST.
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